Saint Laurent

Avis

• NT

  Nischitha Thimmegowda

  Jul 23, 2026
  1.0
  I visited the Saint Laurent (YSL) outlet at Woodbury Common Premium Outlets on 07/23/2026 between 2 pm to 6pm. I asked a female associate whether a particular handbag was available. The interaction left me feeling uncomfortable because the associate laughed and discussed my question with another employee instead of simply helping me while I was standing there. Another associate then told me that the bag was not sent to the outlet. The overall interaction left me feeling unwelcome. I wanted to share this experience because it did not reflect the level of professionalism I expected from a luxury brand.
• KK

  Kunal Kochhar

  Jul 12, 2026
  1.0
  Guy at the door makes ysl store policy on the fly. Something store manager needs to know about. I was in the store and my wife was asked to wait in line as she arrived 2 minutes later. So we walked out as there's a lot to shop in woodbury and see know WHY ysl rating is low
• LL

  Lonnie

  Jun 21, 2026
  1.0
  I had a terrible experience with customer service over the phone. I requested a payment via link for a birthday present!!! But it never arrived. To make matters worse, they didn’t even answer the phone when I called back. Whoever the manager for this team is, needs to correct this!
• FW

  Frederick Webster

  Jun 8, 2026
  1.0
  the staff was rude, nobody came up to me and greeted me I had to go to them
• KK

  kara K.

  Jun 1, 2026
  3.0
  There was a wait when I got there, but the line moved quickly. However, once I walked in, there wasn't a very large selection of bags available.