Marina Rinaldi

Avis

• MK

  Melissa King

  Aug 1, 2019
  5.0
  Agree with previous reviewer that the Marina Rinaldi online order process and the customer service number associated are horrible. Thankfully, after having a disappointing experience with the website, I turned to calling the California store. (The New York store was closed for the night.) The two stores in the US are completely separate from the website. I received valuable advice about fit for 3 different styles and was able to decide on the right pair of navy pants. Item was shipped free and arrived across country in less than a week. Besides needing hemmed--something I can easily do locally--they are a perfect fit! Love Marina Rinaldi clothes--definitely real quality.
• KP

  Kristina Peterson

  May 16, 2019
  1.0
  Great clothes, absolutely HORRIBLE online sales, their East Coast customer service has no idea what the status of orders are, slow to ship, no ability to call their warehouse (?!), no supervisors around - ever, no communication with customers when items are back-ordered, don't bother buying from them as they are great at marketing and TERRIBLE at order fulfillment