‭Chateau D'Ivoire‬ - Official Rolex Retailer and an Authorized Service Centre

Reviews

• LC

  Lucas Cáceres

  2 days ago
  5.0
  J’ai eu le grand plaisir d’acheter une montre dans cette boutique et l’expérience a été excellente. Je tiens particulièrement à souligner le professionnalisme et la qualité du service de Ludovic. Il m’a accompagné avec beaucoup d’attention dans le choix de ma montre, en prenant le temps de bien me conseiller
• CH

  Claire Han

  5 days ago
  5.0
  We’ve been working with Ms. Rachel Zhang for a while now, and she’s become our trusted go-to. We couldn’t be happier—she’s professional, highly knowledgeable, and makes the experience genuinely enjoyable. We strongly recommend her!
• MN

  MD Nguyen

  Apr 21, 2026
  5.0
  I just came back from Watches and Wonders and thought that I have seen enough. I was wrong. I met with Ludovic and spent 2h30 with him. I even missed my reservation at Monarque :-) I felt it was “a watches and wonders”event here in Montreal, in a one-on-one setting, in the beautiful Chateau. The store spans 4 floors, has Rolex-certified watchmakers on site and boasts elegance, luxury but simplicity. Ludovic is extremely knowledgeable, from the old soul vintage watches to the novel technicalities, to insights into the industry, he has you covered. He is sophisticated, full of passion for watches, high-end items, and he understands the 25+ brands that the store carries. Most importantly, he understands his clients and I am privileged to be one of them. Rolex ambassador hors-pair, I can say that I have never met someone with Ludovic’s dedication and finesse in any AD. Thank you Ludovic for keeping my passion high and keep up your stellar work. Full disclosure: I have not purchased anything and I never leave feedback before a purchase. Ludovic made me break my own rule.
• DC

  Daryn Chernick

  Apr 12, 2026
  5.0
  I just picked up my third watch from Chateau D'Ivoire, a beautiful gold Rolex, and I am always extremely happy with the service and support they offer! They do business the old school way with integrity and focus on customer service. My advisor Marie was able to meet and exceed my expectations on this watch, and I am always happy when I leave. I am looking forward to coming back, thanks so much Marie!
• MG

  Mehdi Ghrairi

  Apr 11, 2026
  5.0
  I had an excellent experience at Château d’Ivoire. The service was truly exceptional from start to finish—professional, attentive, and genuinely welcoming. The team took the time to answer all my questions and made me feel completely comfortable throughout the process. I’m extremely satisfied with my visit and the overall experience. It’s clear that they take pride in both their products and their customer service. I would highly recommend Château d’Ivoire to anyone looking for a high-quality watch and a top-tier buying experience.

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