Longchamp

Reviews

• AB

  Arthur Azevedo Brito

  Apr 5, 2026
  3.0
  Pop up store is very small, but sales rep are friendly.
• ML

  M Leone

  Dec 3, 2025
  5.0
  Great service at this location, Rena was absolutely wonderful and the staff there as well. I have shopped her a number of times before and always have had a great experience.
• MT

  Ms T

  Dec 1, 2025
  5.0
  Great service received including belt adjustment. She provided advice on length and even offered beverage to my husband and me. Unfortunately I forgot her name.
• IC

  ikram charkaoui

  Oct 30, 2025
  3.0
  I got a bag today and Fiona was super helpful and kind while assisting me, on the other hand Cinthya was rude and did not let me touch the bags while other people at the store got to do that. I felt bad since I am a very regular customer at Longchamp and should not be treated this way !
• MH

  Milian Huang

  Oct 28, 2025
  3.0
  Came by on a casual Tuesday with my husband after breakfast nearby. I was looking for a backpack for work. The store was empty when we walked in. One of the sales associates, who seemed to have a Russian background, didn’t bother to say hi and looked more focused on our Crocs. She gave us a full up-and-down look. I get it, we weren’t exactly dressed for the mall lol but her up and down look was noticeable. I already knew what I wanted, so it was meant to be a quick five minute stop. Luckily, another associate helped us out. Not overly friendly, but at least pleasant and helpful. Just wanted to share this short shopping experience and hope management can give that first associate a bit of customer service training.

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