SC
Shantelle Clarke
4 days ago
Very happy with the customer service I received from Dannya today. She showed me a few options and helped me choose a beautiful gift for my sister. Thank you
MD
Mel Deantoni
Aug 4, 2026
Daanya was incredibly kind, professional, and attentive. She made the whole experience feel special and provided exceptional service. Thank you, I’ll definitely be back!
RB
Russell Baines
Jul 19, 2026
I wanted to express my sincere thanks to Jessica at the Westfield London boutique. She went above and beyond during our visit, providing exceptional service and even staying beyond her contracted hours to ensure we had the best possible experience. She was knowledgeable, patient, and made what was already a special occasion even more memorable. Please pass on our gratitude and let her know how much we appreciated her kindness and professionalism. She is a real credit to Tiffany & Co.
Sofia! Thank you very much for my Masterpiece.
This was the worst service I have ever experienced.
Yesterday afternoon, I walked into this store with my boyfriend’s parents. They had heard that I had lost one of my Tiffany earrings before, and they were actually very happy and willing to buy me another pair. Since English is not their first language, after asking about the price, they naturally asked whether there was any discount.
The male sales assistant on duty responded in an extremely condescending way: “Tiffany doesn’t do discounts. If you want discounts, go to Primark.”
I was honestly shocked. I cannot imagine how miserable someone’s life must be to speak to customers like that. If he really thinks he has the right to look down on people by hiding behind the Tiffany brand image, then I also sincerely have to say: from his appearance to his attitude, the whole self-important, greasy and ugly energy he gave off was cheaper than any “discount” could ever be. Maybe the reason they asked about a discount was because they saw his face lol
We originally entered the store in a good mood and with a clear intention to purchase. Yet one sentence from this sales assistant made the entire experience awkward and unpleasant. I would not recommend anyone to visit this store — or honestly even this brand