CHANEL HEATHROW TERMINAL 3

Avis

• KK

  Kiara

  Jun 21, 2026
  1.0
  Terrible experience- I was about to buy a bag, and asked for a new one as the one I was looking at was on display. The ladies told me there is no extra (which is obviously a lie). The display bag had damage at the back with glue everywhere. They said they won’t sell it to other customers, but I saw them put it right back on the display. I hope no one buys this bag as it really was damaged. Of course i left the store empty handed and headed to Hermes who had much more pleasant SAs. Such a shame, Karl would be rolling in his grave
• YZ

  Yinan Zhang

  May 11, 2026
  1.0
  寄香港退税需要出示本人的香港护照or永居卡纯属没事找事 想寄香港免税的朋友记得避雷老瘦白女店员(态度不错的只是太春什么事都要问)➕亚裔事妈男经理
• IM

  IB (M)

  Jul 12, 2025
  1.0
  Very bad customer service from lady with short curly hair wearing reading glasses. She was very rude and not welcoming at all.
• PP

  Pranav

  Jun 14, 2025
  5.0
  The Chanel boutique is pure luxury, a small corner filled with their classic bags, wallet-on-chains, sunglasses, and fragrances. The team made me feel valued and welcome, even just for a brief visit, adding a much-needed moment of indulgence in the busy terminal. Some of their prices are prohibitively high, but there’s something undeniably glamorous about adding a piece of Chanel to your collection.
• CJ

  Caoimhe J

  Jan 25, 2020
  1.0
  Very rude staff. Unpleasant horrid ladies.