Van Cleef & Arpels (Zurich - Bahnhofstrasse 11)

Avis

• DO

  Deea O

  Apr 11, 2026
  1.0
  I have never experienced such blatant unprofessionalism at Piaget, Graff, Chopard, or Tiffany. The widespread online backlash about the staff is 100% accurate. The staff here are "available" yet actively refuse to provide service, showing a total disregard for the most basic standards of luxury. Van Cleef is currently riding on its name while failing its clientele at every level of support. If you want to be treated like a valued client rather than an inconvenience, take your business to any other maison on the block. A total disappointment.
• GI

  George-Andrei Iosif

  Apr 11, 2026
  1.0
  We arrived at the store 20 minutes prior to its scheduled closing time. However, the staff at the entrance declined to assist us in viewing a particular piece, despite the fact that several colleagues were available to do so.
• AD

  Amar Djekhrif

  Mar 27, 2026
  5.0
  “This is my first bracelet, and I am very happy with it. Thank you very much for your excellent work.”
• MM

  Maria Mavridoglou

  Dec 23, 2025
  5.0
  Top experience, lovely sales assistants. Great new location