SC
Swanky Christy
Oct 7, 2026
An absolute dream of a boutique in Geneva! The two-story layout is stunningly designed, spacious, and carries that classic, elegant atmosphere you expect from the house of Chanel. The customer service was welcoming and highly attentive.
I visited specifically to check out the winter footwear selection. While the overall shoe collection was on the smaller side, it was beautifully curated with high-quality statement pieces. I ended up spotting a gorgeous pair of high boots that immediately caught my eye and went straight onto my mood board. A beautiful shopping experience in the heart of the city—highly recommend stopping by!
HH
Hatice Hatayli
Sep 28, 2026
It took them ages to understand that I wan to get rid of my old surname which was an addition to my maiden surname and tax free process took so long. Although I warned at the beginning that my name needs to updates together with with my country of residance, my words were not taken in to attention.
EN
Erica Noriega
Sep 25, 2026
Un grand merci à Irina qui s’occupe toujours de moi avec beaucoup d’attention et de gentillesse. C’est un véritable plaisir de la retrouver à chacune de mes visites. Toujours souriante, disponible et d’un grand professionnalisme, elle sait parfaitement comprendre mes envies et répondre à mes attentes. Encore aujourd’hui, j’ai passé un excellent moment grâce à ses précieux conseils et à son accueil chaleureux. Merci infiniment, Irina, pour cette belle expérience à chaque visite !
To Chanel Staff:
You are another level of Humans. Shame on you.
To the Chanel staff at the Door on the 25 of Sept:
May you be treated the same way you treat people.
To non-white clients:
Avoid this store as they only accommodate certain type of people.
FR
Florence Riendeau-Mercier
Sep 20, 2026
Merci à l’équipe de Chanel Genève ainsi qu’à Selyan en particulier qui a été très accueillant et souriant. Excellents conseils et choix de sacs à main.