nothing about my experience at this location was luxury. this was my first and last purchase with balenciaga
RL
River Lopez
Jan 21, 2026
5.0
shopping here is like watching a clav stream, AN EXPERIANCE, I look absolutely fabulous in these new clothes I bought... everyone needs their own pair of Indian inspired children's clothes and women's underpants
NA
Natalya Alexei
Nov 16, 2025
1.0
I had a truly disappointing experience at the Balenciaga store. The customer service was shockingly poor from start to finish. The staff were not only unhelpful, but also dismissive and uninterested in resolving a very simple issue. Instead of offering solutions or even basic courtesy, they made the situation unnecessarily difficult and left me feeling completely disregarded as a customer.
For a brand that positions itself as luxury, the in-store service was anything but. I expected professionalism, support, and at least a respectful interaction — I received none of that. After this visit, I can honestly say I won’t be returning. There are plenty of other luxury houses that treat their customers with far more care and respect.
AP
Allen Pham
Nov 14, 2025
5.0
Evander provided excellent service, and a pleasant shopping experience.
BALENCIAGA offers chic, ready-to-wear designer fashions and accessories for women and men.
Where is BALENCIAGA located?
BALENCIAGA is located at 2855 Stevens Creek Blvd, Valley Fair, Suite 1235, Santa Clara, CA 95050, US.
What are the store hours for BALENCIAGA?
BALENCIAGA is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does BALENCIAGA provide in-store shopping?
Yes, BALENCIAGA offers in-store shopping but does not offer delivery, same-day delivery, curbside pickup, or in-store pickup.
Can I contact BALENCIAGA by phone?
Yes, you can reach BALENCIAGA at +1 408-572-8020.
Where can I find more information online about BALENCIAGA in Santa Clara?
You can visit their website at https://www.balenciaga.com/en-us/storelocator/santaclara-westfieldvalleyfair or their Facebook page at https://www.facebook.com/219110538803467.
Are there other Balenciaga stores nearby?
Yes, there are multiple other Balenciaga stores nearby offering women's clothing, shoes, and accessories, enhancing your shopping options in the area.
What luxury stores are nearby BALENCIAGA for additional shopping options?
Louis Vuitton stores, known for shoes, luggage, and fashion accessories, are located nearby, offering luxury shopping experiences close to BALENCIAGA.
Is there a clothing store nearby where I can find women's fashion?
Yes, Lucky Brand Valley Fair is a nearby clothing store specializing in women's clothing and fashion accessories, complementing your visit to BALENCIAGA.
How can nearby stores benefit my shopping experience at BALENCIAGA?
With several Balenciaga stores and other luxury brands like Louis Vuitton and Lucky Brand Valley Fair nearby, you can explore a wide range of designer fashions and accessories all within the same shopping area at Valley Fair.
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