Ray-Ban

Avis

• GG

  gazousg

  3 days ago
  5.0
  Super service. Bon conseil. Pas de pression. J’ai acheter des lunettes meta avec prescription. Foyer progressif, transition et tout le kit. L’opticien a prit le temps pour bien prendre les mesures. Alors c’est parfait. La commande est arrivé rapidement (6-7 jours). Les prix sont vraiment bon.
• NN

  Nicolas

  5 days ago
  1.0
  Je viens pour faire régler mes lunettes et on me demande d’attendre, car l’opticien est parti pour 15 minutes. Il y a pourtant trois vendeurs présents, mais aucun opticien disponible pour s’occuper des clients. C’est bien de vendre des lunettes, mais il faudrait également assurer un service à la hauteur du prix que l’on paie. Je trouve cette situation vraiment décevante et le service manque clairement de considération pour le client.
• AA

  Amal

  Jul 24, 2026
  1.0
  I had a very disappointing experience with the customer service at the Ray-Ban Carrefour branch. The employee listed on my receipt, Klelian, was unfriendly from the moment I approached. She didn't smile or make any effort to welcome customers, gave very short and dismissive answers to my questions, and seemed unwilling to help. I was looking for guidance in order to buy 2 pairs of sunglasses for my brothers and expected someone to explain the available options, but instead I felt rushed and unsupported. Good customer service is about making customers feel valued, and unfortunately that was not my experience. I hope management addresses this, as it does not reflect the level of service I would expect from Ray-Ban.
• JH

  Josee Heroux

  Jul 23, 2026
  5.0
  Super service mon etui a briser et ma branche de lunette a casser l’employer tres gentil ma répondu aucun problème madame on va vous en donner une autre et on va remettre une vise dans la branche tellement gentil super service 22 /07/26
• AA

  Ariane

  Jun 23, 2026
  5.0
  I was extremely satisfied with the customer service at this store. Even though there were several customers, the young man served everyone by going to each person to see to their needs. I needed to repair my Ray Bans that had been misused by a friend and he repaired them in 10 minutes and cleaned them too. Wow! I was so impressed. Thanks for a great experience at your store.