The way how he treat
customer is not professional.
DD
Dybach
Jun 21, 2026
1.0
The staff is very rude
GT
Gary Turner
Jun 16, 2026
5.0
Very helpful staff
GS
gsn sj
Jun 1, 2026
1.0
The return policy is not clear. The staff members are unaware about their own store promos or deal details. The manager was rude I was told 'I should have common sense when returning the items' All in all it was bad and not even happy with my purchase 😒 😑 😕 although I loved the glasses still I am not happy of the customers service I got. It was rude and unclear and the store employee don't even know what promos are still active or not. I was trapped into buying more just so I don't have to pay for the glasses I already bought on a deal as I was returning one of the 2. Very disheartened and discouraged today. It was the Niagara outlet branch. Wasted our time and money.
DR
Don Ruppel
May 22, 2026
5.0
Hasin was amazing, extremely helpful & knowledgeable.
I would highly recommend Sunglass Hut at the Outlet mall.
Come to think of it, over the years I have used the Sunglass hut in other cities as well & always received great service.
Keep up the great work!