Magasin d’usine de Columbia

Avis

• YJ

  Yas Jongenelen

  Aug 24, 2026
  2.0
  70 procent off maar volgens prijs maar 50 procent
• RP

  Riya Paul

  Aug 16, 2026
  1.0
  My friends and I visited Columbia last Friday evening and spent around $500 on our purchases. Unfortunately, the customer service we received was extremely disappointing. While we were shopping, one of the cashiers repeatedly said out loud, “Ugh, 15 minutes more until closing,” even though the store was still open. We completed our shopping and paid for everything at around 8:50 PM, while the store’s closing time was 9:00 PM. All of the girls working that evening were incredibly rude and had a very unwelcoming attitude. When we were checking out, the cashier barely acknowledged us, was rolling her eyes, appeared visibly impatient, and acted as though she was personally paying for our purchases - LOL! . We were spending a significant amount of money at the store, yet we were made to feel like we were inconveniencing them simply by shopping during their posted business hours. Afterwards, I read through some of the previous reviews and noticed that customer service seems to be a recurring complaint. That honestly makes me wonder why nothing appears to have been done to address this issue. Closing time is 9 PM. If customers are still shopping and completing their purchases before closing, they should not be made to feel unwelcome or rushed. Very disappointing experience. I won’t be shopping at this location again. Columbia is a great brand, but the customer service at this location seriously needs improvement.
• IP

  Ing. Padilla

  Jul 26, 2026
  5.0
  Excelente atención al cliente
• YE

  Yigit Ercan

  Jul 5, 2026
  1.0
  Today, July 5, 2026, at approximately 12:57 PM, I had a very disappointing experience with a cashier named Ray at your store. After selecting my items, I asked to use my student discount. The products were for me, but my brother was going to pay using his credit card, as that is the card we use for purchases. Ray responded in a very rude and aggressive manner, saying that only I could make the payment, otherwise he would not apply the student discount. I have been a loyal Columbia customer for many years because I genuinely like and trust the brand. However, Ray’s attitude, tone of voice, and the way he spoke to me were completely unprofessional and unacceptable. As a customer, it is my choice which credit card is used to pay for my purchase. That is not something a cashier should speak to me about in such a disrespectful way. This experience left me extremely disappointed. I never expected this level of poor customer service from a brand like Columbia. I would like this incident to be investigated and for appropriate action to be taken regarding Ray’s behavior. I hope no other customer has to experience the same treatment.
• IA

  Igor Adaktuiev

  Jun 23, 2026
  1.0
  Unfortunately, we had a very disappointing experience with customer service at this location. At exactly 9 PM, the staff turned off the lights while my wife was still inside the fitting room. They also took away the items she still wanted to try on. After that, the fitting room was locked while her personal belongings were still inside, and staff had to unlock it so she could retrieve them. I understand the store was closing, but this situation felt uncomfortable and could have been handled much more respectfully. A clear notice before turning off the lights, removing the items, or locking the fitting room would have made a big difference.