Warranty policy doesnt cover defected products apparently.
Terrible service, denies any association with oakley and won’t provide any warranty assistance… hellllo???? Half your inventory is Oakley. You’re a retailer of their product. The girl working there is ok, store manager needs a lesson on customer assistance.
JR
Jamie Roiter
Aug 4, 2026
Bad customer service, will not provide any warranty on product they sold.
Few month old pair of Oakleys unexpectedly broke in half while on the dashboard of my car, never dropped, not a single scratch on the lenses. Store manager denies any association with Oakley and wont help with warranty, even though she has a full store of their product and I purchased the sunglasses here.
NW
Nolah Warcop
Jul 27, 2026
Angelina was amazing, she was so kind and overall had so much patience with me. I can’t wait to comeback