I never saw that much attitude from salespersons in any store before. I’m not talking about the quality of CK or the prices you can find in this store. I’m talking about the attitude of salespeople in the store. The least expected is a simple smile and helping a client. That never happens. I witnessed how rudely the staff talked with two decent, senior Asian customers at the back of the store. While paying for my item, the cashier even didn’t look at me or ever say something like, “Please pay!” When rudely ignoring my presence and talking to other colleagues like you stand in a grocery store. I hope the leaders of retail stores consider this and go through some proper training for their staff.
AF
anne freeman
Apr 29, 2026
Staff is rude
AC
Anshu Choudhary
Mar 9, 2026
Our visit to this CK store turned into a very unpleasant experience. Multiple items were displayed under a 70% OFF sign, but when we checked them at the price scanner they showed only 30% off. We spoke to staff about it and were told the sign might have been turned around by other customers.
We accepted that explanation and tried selecting items from the section that was supposed to be 70% off, but those also scanned at 30%. When we asked for help again, we were left waiting and eventually told that the sign was incorrect and we should just follow the machine price.
During this time, an employee named Gabby was clearly making rude expressions and later pointing at us while laughing with coworkers. That type of behaviour is extremely disrespectful to customers.
The store manager Anthony did the right thing and honoured the discount, and the cashier who helped us was professional. Unfortunately the unprofessional attitude from Gabby left a very negative impression.
PK
Prabhleen Kaur
Mar 9, 2026
Very disappointing and unprofessional experience at this CK Calvin Klein store.
Several items were placed under a 70% OFF sign, but when we checked the prices they were showing only 30% off. We brought this to the staff’s attention and were told the sign might have been flipped by customers. We understood that explanation and moved to the section that was supposedly 70% off, but those items also scanned at only 30%.
When we asked for help again, we were ignored and made to wait several minutes, only to be told that we had to pay whatever price showed on the screen because the signs were wrong. What made the situation worse was the behaviour of an employee named Gabby, an Asian girl,
who was giving rude looks, making sarcastic expressions, and later pointing at us and laughing with coworkers. This was extremely disrespectful and unprofessional.
Thankfully, the store manager Anthony handled the situation properly and honoured the 70% price, and the cashier who helped us was polite. However, Gabby’s behaviour completely ruined the experience.
If a store displays incorrect pricing, the least customers deserve is respectful service.
Very disappointed.
SK
S “One hit wonder” K
Dec 28, 2020
Staff is great n very helpful!!♡♡