Calvin Klein

Avis

• ER

  Emma Richards

  Sep 26, 2026
  4.0
  Good shopping experience at Calvin Klein. The store was clean, organized, and had a nice selection with some good deals. Staff were helpful when needed and gave us space to browse. Overall a good experience, although the service could have been a little more attentive. Would shop here again.
• MK

  Michael Kwan

  Sep 4, 2026
  1.0
  Some marketing fraud going on and the cashier was not helpful at all. Bought 2 t-shirts that were on sale (2 for $50 or 1 for $30 each) and there was "an additional 20% off your entire purchase" promotion going on as well. Final subtotal before taxes should have been $40 (80% of $50 since I bought 2 t-shirts). However, their system applied the 20% discount on the $30 for each t-shirt instead; basically disregarding the 2 for $50 deal. I brought this up to the cashier and she told me "it's how it is in the system and I can't change it. You'll have to contact customer service if you want to dispute the charge." I'm sorry but I'm sure there is someone on the floor that can overide the system. Please train your staff better instead of them just trying to disregard the inconvience of fixing the problem (especially when it's clearly your error and it wasn't even busy; I was only 1 of 2 ppl in line and there were 2 cashiers). I decided to refund my purchase on the spot as obviously, they wouldn't care to fix it afterwards if they already got my money. Plus, as I was browsing a stack of t-shirts to find my size, some of them had their original manufacturer tags with $49.99 on them, while others (exact same t-shirt; design and all) had stickers over the original price and the stickers said $60.00. So if you are going to shop here, I would pay extreme attention to any stickers on the tags. You're probably overpaying at that point if you find one. For me, not going to shop here ever again.
• HR

  Harshita Rajput

  Sep 2, 2026
  1.0
  I’d give a minus rating if it were an option. The two Southeast Asian sales associates on the floor were extremely rude and dismissive while talking to customers. Absolutely unacceptable customer service, very disappointing experience. However, Kyle was really helpful.
• AD

  April Di

  Sep 1, 2026
  5.0
  Ravneet was the nicest and kindest of them all!!!😇 She went above and beyond in the history of all Calvin Klein staff we have met from different store locations!👌 What sets her apart from her team is that, she had a heart full of compassion, eagerness and willingness to assist each and every customer that comes her way. Keep up the excellent work! CK is lucky to have you - a rare gem!💎
• BK

  Baljeet Kaur

  Aug 13, 2026
  1.0
  I had a very disappointing experience at the Calvin Klein Outlet at McArthurGlen Designer Outlet Vancouver on August 11, 2026. I purchased 6 T-shirts: 2 green T-shirts – sale price $24 each 3 red T-shirts – sale price $20 each 1 white T-shirt – sale price $20 3 red and 1 white were of 20 cad each if buy in a pair. Unfortunately, there was a checkout scanning error. The cashier scanned the green T-shirt 3 times, even though I purchased only 2. As a result, I was overcharged an extra $24 for a green T-shirt that I did not purchase and 1 red t-shirt of 24 cad because it was excluded from pair because white t-shirt was not scanned. The white T-shirt was not scanned at all, even though I purchased it. Therefore, the receipt does not correctly reflect the items I actually purchased. I am mainly concerned about this overcharged amount. I would like CK customer service to review the transaction and arrange a refund for this incorrect charge. The outlet is approximately 3 hours away from my home, so returning to the store in person just to correct this issue is very difficult for me. I would appreciate it if CK could provide a remote solution, such as refunding the incorrect charge to my original payment method or giving me any store credits or gift card. I have the receipt and can provide photos or any other information needed. I am very disappointed with this experience and hope Calvin Klein customer service can review the transaction and resolve this issue fairly.