RS
rosemahikdeep Sohal
1 day ago
Excellent experience SHERRY AND EKAM helped me to find my stuff very patiently and respectful.
JR
Jessrell Ramelo
May 31, 2026
I was initially given the wrong perfume by an employee, which resulted in me having to arrange a return. Before visiting the store, I called multiple times, and during my most recent call, I was told that I could come in without the employee who provided the friend discount because of the circumstances.
When I arrived at the store, I tried to explain my situation, but I felt that the manager (Alia) was dismissive and unwilling to listen. I was told that they could not accommodate me because it was close to closing time, even though there was still over an hour before the store closed. As I was leaving, I noticed employees continuing to assist other customers, which made me feel that my concerns were not being taken seriously.
What disappointed me most was an interaction with a supervisor named Pavneet. I felt that her attitude was rude and unprofessional, including what appeared to be eye-rolling during our conversation. When I asked for her name, the interaction felt dismissive rather than helpful.
I am a regular customer and have made many purchases from this store. I understand that policies must be followed, but I believe customers should be treated with respect and professionalism, especially when trying to resolve an issue that was not their fault. I hope management reviews this experience and works to improve customer service.
RN
Rupinder Natt
May 7, 2026
Always missing large size only show piece over there I’m not happy Tommy loose the business every day I’m visiting manny time at Tommy store but not available large size
TT
thouraya trabelsi
May 6, 2026
A employee named PAVNEET KAUE was vey helpful with helping me when I was shopping the other day. She was very attentive and answered every question I asked. I will miss st definitely come here again💕😊💕
JK
JATINDER KAUR
Apr 3, 2026
“Had a great experience at Tommy Hilfiger. Special thanks to HARPREET Kaur 💞 for her excellent customer service. She is very helpful, polite, and made my shopping experience smooth and enjoyable. Truly appreciate her dedication and positive attitude!”
If you want, I can make it more emotional, professional, or longer 😊