Best Western Springfield

Reviews

• SG

  Shirley Gibson

  1 day ago
  4.0
  Great employees, hotel is older but rooms are clean. Cute towel swan on the bed when you arrive. Normal wear and tear on walls and hallways. Location was ideal for the trip back and forth to Washington DC. Pool hours are 3pm-8pm doesn't seem like enough time for guest to enjoy and closes on Mondays (assuming for cleaning). Breakfast is 6:30am-9am normal microwave food for hotels. Not bad but not always great for day after day if you're staying multiple nights.
• BF

  Bree Fairfax

  May 31, 2026
  5.0
  The hotel was clean and welcoming. The lady at the desk was amazing
• RP

  r p

  May 13, 2026
  4.0
  location is perfect for those who need access to all major highways and Amtrak service. breakfast good, many options and rooms were clean. I woukd use this hotel again when in the Virginia area.
• SD

  Sinthia D

  May 13, 2026
  1.0
  The facility looks very clean and updated, but as soon as you get on the elevator and reach the floor, there’s a strong musty smell. Although the room was listed as non-smoking, it reeked of cigarettes, which was especially concerning since my son has asthma. Until they properly deep clean the rooms and remove the cigarette smell from the walls, bedding, and air, I wouldn’t recommend booking here. For the price, there are better options elsewhere.
• WL

  Wagner Lima

  May 5, 2026
  2.0
  Unfortunately, our experience at this hotel was very disappointing. There were no towels in the bathroom when we arrived, and we had to request extra towels. The beds were too small, which made our stay uncomfortable. There was also a persistent musty smell throughout the hotel. My wife and I both came back with itching on our skin—possibly from bugs. We cannot say with 100% certainty that it was caused by the hotel, but it is a concern worth noting. The breakfast was acceptable overall, but the scrambled eggs did not seem natural—they tasted artificial. By the third day, I had completely lost the desire to eat them. Additionally, on the second day, there was a person lying in the hotel hallway with many bags, appearing to be homeless, and they remained there for most of the day without any apparent action taken by the staff. I have stayed at other Best Western hotels in Seattle, Tacoma, and Los Angeles and never had any issues. I genuinely liked this brand, but after this experience, my family and I will likely avoid it going forward.