Best Western Plus Richmond Airport Hotel

Avis

• GS

  Garrett Shreffler

  Jan 18, 2026
  2.0
  I’ve stayed at better hotels in third world countries. Room smelled like cigarette smoke. Felt unsafe, lots of strange people coming and going. Worth spending another $100 for a much nicer hotel down the street.
• LB

  LaTisha M. Brown

  Jan 11, 2026
  1.0
  I wouldn’t stay here again and would tell anyone i know not to stay here either. The hallways smelled mildewy, the shower had mildew, cockroach in the shower. If i wasn’t so exhausted from traveling all day, i would have gone to another hotel. After seeing the cockroach, I didn’t even want to try the breakfast, which was part of what sold me on getting this room.
• TW

  Tamara Williams-Motyleski

  Jan 11, 2026
  1.0
  Ticking sound in room. Bug in bathroom. Hole in ceiling. Marks in tub.
• TP

  Tony Palmer

  Jan 6, 2026
  3.0
  Overall everything I needed, but older and not well taken care of. Stayed here one night on a road trip. Pro’s: - central location near airport - relatively low cost - clean Cons: - no soap in shower - everything seems old
• KJ

  Kristoffer James

  Jan 3, 2026
  5.0
  1/3/2026 - My review is for Crystal, who was working both the front desk and driving the airport shuttle! Crystal was super friendly and attentive. For me, service trumps amenities, and when one only has a few hours to stay, good service is crucial. So please share my praise to Crystal, thank you.