Best Western Fairfax

Avis

• AB

  Anne Brinkley

  1 day ago
  1.0
  ### Honest & Professional We stayed at this Best Western for one night on Friday, and unfortunately, our experience was quite disappointing. The lobby itself was nothing particularly impressive, but that was certainly not a major concern. After checking in, the front desk employee gave us directions to our room: go to the right, up the steps, turn right, go through the doors, and the room would be down the hall. We followed those directions, but the route took us through a very dark and somewhat unsettling hallway before exiting onto an exterior balcony area where the rooms were located. It was an unusual first impression. Once we entered the room, we were less than impressed, but since we were only staying one night, we decided to make the best of it. Unfortunately, things continued to go downhill. The bathtub did not drain properly while we were showering, and we discovered a beer bottle opener attached to the bathroom door frame—which we couldn't help but find amusing and a little concerning. The biggest issue, however, was cleanliness. We encountered roaches in the room, including one actively running across the bedside table. That is simply not something guests should have to deal with in a hotel room. Then, after turning off the lights to go to sleep, an extremely strong smell of marijuana filled the room. It was so strong that we initially thought someone was actually sitting in our room smoking. We understand that things can occasionally go wrong, and we don't expect a luxury experience from a Best Western. However, basic cleanliness, functioning plumbing, and a reasonably comfortable environment are pretty fundamental expectations. Unfortunately, this stay fell well short of those expectations. We hope management takes this feedback seriously and addresses the issues, because with some attention to cleanliness, maintenance, and the overall condition of the property, this could be a much better experience for future guests.
• JM

  james marlowe

  3 days ago
  5.0
  Easy to check in. Classic hotel, clean room. Pool looked good, was not able to utilize this time. Perfect location for me at 66 and 123.
• SG

  Sean Wally (JQLSpec Garage)

  Aug 12, 2026
  3.0
  On a road trip with friends, this was a one night stop over. Over all, our room was fine but the hotel itself is an older style property with rooms facing out to open walkways. The ac unit is as loud as a freight train. Made it difficult to sleep, even with ear plugs. There seems to be some kind of party vibe going on at this hotel, guests in the rooms next to ours were loud and boisterous all evening. On top of the rattling AC, this made the hotel very unpleasant as a rest stop. The clerk at check-in seemed annoyed and overly grumpy.
• ZP

  Zach Propheter

  Aug 4, 2026
  1.0
  Edit: You'll see the brand's generic response below. They also sent me a form email that I did respond to with follow up that has gone unanswered. Rest assured, your feedback is falling on deaf ears. Bugs on ceiling. Changed rooms. Front desk wanted to question me on whether they were bed bugs No elevator either. Enjoy lugging everything upstairs
• SR

  sergie roper

  Aug 1, 2026
  5.0
  My kids loves this place, huge pool from 3ft all the way down to 8ft. Rooms were great and had everything I needed. The ice machine is definitely hard to find and there is only one for the whole place. Breakfast was good