Best Western Plus Lackland Hotel & Suites

Avis

• JR

  Janeska Reyna

  Aug 27, 2026
  4.0
  Stayed at this hotel for my nephew’s BMT graduation from Lackland. Stayed with family but even if I hadn’t I felt safe- which is important for me. Staff was helpful and very nice! No major concerns really . Only reason it was a 4 was cause the furniture and stuff could be a little bit more updated . Not a huge issue really .
• SS

  Scott

  Aug 19, 2026
  5.0
  I had a fantastic experience here! There's plenty of safe well-lit parking, the lobby, restaurant, and bar are immaculate, and the rooms are clean and comfortable. The manager went out of their way to make up for a small issue and made my trip as comfortable as possible. Everyone on staff is polite and professional, too. If you happen to be visiting for graduation at JB Lackland, this location caters to you. They have a special early breakfast buffet, a map and directions to get onto the base, etc. I really can't speak highly enough of this location!
• JJ

  JF

  Aug 13, 2026
  5.0
  We recently rented your conference room for a family gathering and reception. Your hospitality and generosity made our time there very wonderful and the staff that help setup did everything we asked of them. A very special thanks to the front desk staff Patricia and Belinda for their kindness professionalism and wiliness to go above and beyond to ensure everything went smoothly, much appreciation Jerry Farmer
• CC

  Carla Corona

  Aug 2, 2026
  3.0
  My family stayed at this hotel just earlier this week for my sister's BMT graduation from Tuesday through Friday. Elevator was out of service which wasn't a big problem for us but it's definitely something we should have known sooner. Room was slightly disappointing, it could get very humid at times and had a sort of funk to it. The fan in the bathroom didn't work very well after showers. Water constantly poured out onto the floor whenever we'd shower and it'd take a while to clean. We had a few problems with our keycards when it came to entering the pool area or gym room but the ladies at the front desk were very kind and fixed them for us each time. Pool was kept very clean and in good condition to use. Breakfast offered lots of different options aside from the main courses like cereal, yogurt, and waffles. It was overall a decent kind of experience but I would not stay at a hotel like this again. With some improvements I'm sure it could be better.
• BB

  Brandy

  Aug 1, 2026
  5.0
  The Best Western Plus Lackland was a great stay for me while in town for Air Force BMT graduation. My room was clean and spacious and cool. Their breakfast had decent hot and cold offerings. And the staff gave a lot of helpful information about the graduation. While not a brand new or luxury motel, it was conveniently located and a great place to crash at the end of the exciting and activity filled day.