SureStay Plus by Best Western Lubbock Medical Center

Avis

• AM

  Alexander Mendez

  Jun 22, 2026
  5.0
  The pool area was very nice and the room was very comfortable and clean.
• RM

  Rhiannon Mendoza

  Jun 21, 2026
  5.0
  Had a nice 3 night stay breakfast was really good and loved having a little kitchen in our room the owners were very nice and welcoming definitely recommend
• CG

  Caryn Grantham

  Jun 14, 2026
  2.0
  Looks nice on the surface but underneath that it's dirty and falling apart. Curtain broke on us just from opening it. Water pressure in shower was non existent. Doors would not shut unless you pulled or pushed on them HARD which caused our entrance door to be able to just be pushed open while we were gone, unknowingly. There was people drinking by the pool all day and night so I couldn't even take my young kids swimming which was the whole point. You really shouldn't allow guests to have glass beer bottles by a pool where children play. You also shouldn't allow guests to have parties at the pool with their friends and family who aren't even staying in the hotel.
• GR

  Gabriel Rios

  Jun 9, 2026
  1.0
  When I arrived, the front desk lady was not present. We had to call the front desk from my cell, and then she showed up. She was not friendly. Then my bedsheet had a stain. I took it out and went to the front desk to ask for a clean one, which I put on by myself. In addition, at shower time, there was no soap; again, I had to go to the front desk to request some. The room overall did not seem well cleaned, and the infrastructure is old and unappealing. Breakfast was poor quality; the scrambled eggs looked synthetic. I will not stay at this hotel, even if they give me a free night and pay me. The owners need to seriously invest in this property if they want to stay in business.
• TM

  tracy morris

  May 31, 2026
  1.0
  Wifi was great; little bar upstairs was cool, pool was nice, sercice was good....but after I checked out the itching started, im covered in bites and no way to call the hotel to advise them, the number goes to a disconnect voice mail, so avoid room 111