Best Western Plus Lake Dallas Inn & Suites

Avis

• CS

  Christopher Sutton

  Aug 9, 2026
  3.0
  The staff here was friendly and helpful. 5 stars on that. The breakfast was decent, except the sausage was Stone cold. Everything was clean, but it is so run down. It looks dingy. We have the sweet, but there's no separation between the bed area and the software and chair. The toilet only flushed properly about every other flush. The bathroom door could not be locked and will not stay shut. The pool area has weeds growing out of the cement. Honestly, if it were any more run down, it should probably be renamed Motel 6.
• CP

  Cody Pledger

  Jul 28, 2026
  5.0
  The last experience we had was amazing friendly staff and very good breakfast
• AA

  Amanda

  Jul 26, 2026
  5.0
  Romeo (manager) was so very nice, accommodating, and professional. He truly was empathetic when my husband and I checked in due to our home AC went out. I am a heart patient with mobility issues...he made sure we had water, juice, or coffee. He changed our room to one that would be easier for me. I just can't express enough how hard they all work here and the place is sparkling and fresh. We stayed a couple days and had to come right back after more AC issues evolved. We were not easily accommodated the next time so maybe it was just the staff in the evening. But still a nice room but not ideal for someone with mobility issues. They put us on the 3rd floor, thank goodness there wasn't a fire. I can't make it down 3 flights of stairs yet. So hopefully they take that into consideration.
• RR

  RFS

  Jul 17, 2026
  5.0
  Winny was amazing as soon as I walked in. She met me with kindness and accommodation when I needed a safe place to land. People like her make a difference in the customer experience. Thank you Winny.
• JH

  Jason Hobbes

  Jun 12, 2026
  5.0
  My 7 year old son and I stayed the night here. It was my son's first hotel stay, and I wanted it to be enjoyable for him. I'll stay the hotel and staff exceeded my hopes. The employees at the front desk were just awesome! Special shout out to Mark, who helped make my son's experience a good one. The rooms were clean and the beds comfortable. We will be back again!