Best Western Franklin Town Center Hotel & Suites

Avis

• DK

  Dakotah Klein

  5 days ago
  4.0
  It’s what you’d expect in Franklin. Not a bad place to stay.
• MC

  maria cruz

  Aug 24, 2026
  1.0
  I went this weekend with my husband because we didn't have a honeymoon, so for us it was the perfect getaway to be able to enjoy the pool. We arrived and everything was fine; they gave us a room with one bed, but the bathroom didn't have a bathtub. But I thought, "Oh well, it doesn't matter, there's the pool." However, when we were ready to go in, there was a sign on the door saying the pool was out of service. They didn't inform us upon arrival that the pool was closed. They definitely should say so upon arrival, since in my case it was the only reason we stayed there. I sent a message and no one responded.
• KK

  Kiana K

  Jul 30, 2026
  2.0
  Only one washing machine. Had to wash our clothes in the sink. Shirley was rude every time we spoke to her. It was as if we were disrupting her day. Would never stay here again
• IG

  Isaiah Garcia

  Jul 26, 2026
  1.0
  AC wasn’t working properly! Hard bed & not to mention them pillows!! Had a baseball tournament at The Ranch! Bring your Pillows if you decide to stay here!
• TW

  Tracey Weathers

  Jul 20, 2026
  1.0
  We rented a room and had to leave before the night was over. They had bed bugs and the hotel was dirty. Hair left in the bath tub. Don’t recommend this hotel