IB
Isaac Blaine
May 18, 2026
My wife and I had a great experience at the Best Western. The room was clean and Elizabeth at the front desk was very friendly and hospitable. The hotel was quiet and very accessible from the interstate. Our room rate was reasonable and we have no complaints.
CS
Charles Spalding
May 14, 2026
Just got here, so far very good. All the staff we met are great.
SH
Steve Hudson
May 4, 2026
Stayed one night for a wedding. Bed seemed shorter than our king size bed at home, and not nearly as comfortable. Couch was an old pull out bed and was very uncomfortable. My wife found the Amazon Fire TV difficult to use (used to Roku or Google).
SH
Steven Haste
Apr 11, 2026
If I could give this place zero stars, I absolutely would.
Our experience at Best Western was terrible from start to finish. The front desk woman was extremely rude, hateful, and completely unprofessional toward my family. She falsely accused my 3-year-old son of hitting a cart into the wall and causing damage—which is simply not true. He is a toddler… the accusation alone made no sense.
To make matters worse, they went ahead and charged us a $25 fee for a plug-in cover they claimed he broke—but it was already broken to begin with. That’s completely unfair and feels like they were just looking for a reason to charge us.
Instead of handling anything with respect or even hearing us out, the staff immediately took a hostile attitude and treated us like we were the problem. No customer service, no understanding—just blame and rudeness.
Traveling with your family should be a good experience, not one where you’re falsely accused and charged for something you didn’t do. We felt completely unwelcome.
I would strongly recommend staying somewhere else. There are plenty of hotels that treat their guests with honesty and respect. I am a best western honors member and stay in best western all the time across the USA. Ive never been treated like this before.
KW
Kevin Whitt
Feb 28, 2026
Best warned..... I've stayed in hotels all across the country for over 14 years working over the road. NEVER, and I seriously mean NEVER, have I had a hotel, even 4 star hotels, put a $150 hold on my debit card for "incidentals", and the lady at the front desk certainly didn't tell me how much it was, even though we had a light hearted discussion about how stupid these holds are. The small TV in the room isn't worth $150 let alone the towels or anything else for that matter. Of course they say they release it right away, but we all know it's up to your bank how fast they release it. The hold isn't the issue I have here, it's the simple fact that they didn't disclose up front how much the hold was for, which in my opinion is very shady. $150 is just down right ridiculous. So for those of you that can't afford for $150 to be tied up for up to 15 days, keep driving to the next hotel