Best Western Columbus Airport

Avis

• WW

  Ward

  5 days ago
  4.0
  I flew in without access to a car and was able to take advantage of the free shuttle service. You do have to call when you land so it arrived for you, but it will show up in standard departures not the shuttle side. The hotel in general is much older and has a pool which I'm sure contributed to a musty smell but it truly wasn't that noticeable. The hotel was very quiet. I want to give a shout out to Ash and Mandi the front desk staff working the overnight shift. I had an early flight out of town and the shuttle was ready for me right at 6am and they even got complimentary breakfast set up 10min early so I could eat and take some food to go. I had a great time chatting with them !
• FP

  Flor P

  Aug 23, 2026
  5.0
  Was an pleasant stay my family enjoyed well special thanks to the guy Zabi excellent customer service.
• MC

  Miranda C

  Aug 17, 2026
  5.0
  Very friendly. Nice rooms. Comfy bed. Fridge was tiny but made it work. May I get my receipt emailed to me please for Trent Courson. Check in on August 16th. Thank you
• NV

  Natalie Valadez

  Aug 11, 2026
  5.0
  I can’t say enough wonderful things about Zabi and the kindness he showed my family during our stay! My kids and I were traveling from out of town when severe thunderstorms forced us to quickly find a hotel, and Zabi immediately made a stressful situation so much easier. He was incredibly kind, reassuring, and went above and beyond to accommodate our request for a first-floor room by switching our room for us. His genuine care and friendliness made us feel so welcome and comfortable. We ended up staying an extra night due to the ongoing storms, but also because the room was so comfortable and the entire staff was wonderful. Zabi truly made our experience exceptional and is an absolute asset to this hotel. Thank you, Zabi, for taking such great care of me and my kids — we would absolutely stay here again!
• DD

  Denise Day

  Aug 9, 2026
  5.0
  Zabi has great customer service. He was very polite. He’s attentive and patient. He took care of all our needs with no hesitation. Went above and beyond to ensure my family and I had the best stay possible. The hotel was clean and house keeping was very nice. They made sure our room had everything it needed. Thank you so much for such a pleasurable experience. We will be staying here again.