Best Western Maple City Inn

Avis

• YS

  yuri strochynsky

  Jun 16, 2026
  5.0
  Staff very professional and very helpful. Rooms very clean.
• HW

  Houston Wilson

  Apr 21, 2026
  3.0
  I've traveled 13 years for work and this is probably close to the worst hotel I've stayed in. Cleanliness is meh, I stepped on beer tops that were beside my bed when I first checked in. I had holes in my sheets when I checked in last week and the refrigerator wasent turned on when I checked in so my food about went bad. Customer service sucks, this is the 3rd week I have spent in this hotel. I got a room that wont switch the input to play my xbox, I asked the front desk and was told none of the tvs switch input. Mind you the past 2 weeks I stayed here i can hook my xbox up fine. The guy at the front desk said " im just the over night guy, I dont know anything" I stayed in older super 8 hotels that I could change the inputs. The breakfast is always missing something or the machines are out of order. Even the easy stuff as muffins granola bars etc are always gone. If I was using my money I would stay elsewhere. Not happy about my stays here at all.
• AB

  Allen Bauer

  Apr 10, 2026
  4.0
  The hotel is very clean and the staff are friendly and helpful. The lobby is inviting and the pool was a relaxing treat. Unfortunately my morning was less than ideal. I stepped into the shower to find the shower head broken and both the refillable shampoo and body wash dispenser empty. There is no excuse for this.
• DL

  D L

  Mar 12, 2026
  5.0
  When we were given a home here we stayed here to do paperwork with the lawyers. The hotel was nice and had a decent set up. It is expensive. IDK why but all hotels in Hornell are actually very over priced. I do think they could use competition to bring down prices. I live down the road from the hotel in the home I was given so I pass by this very often. It is often booked full, which asserts that Hornell does need more lodging options. If you are going to stop in Hornell this is a decent stop.
• KS

  Katrina Sherlock

  Mar 3, 2026
  5.0
  Hotel is clean pool is clean staff was amazing! Breakfast was decent a nice variety. A hotel off the beatin path. Will definitely stay again on our next visit!