Best Western Gregory Hotel

Avis

• FM

  francis meehan

  3 days ago
  1.0
  They stole my money ...simple as that staff aware of it ..said nothing they can do.
• CB

  Carolyn Boldt

  Aug 17, 2026
  1.0
  Avoid this hotel - zero accountability from management. We booked a reservation for three nights, but the reservation was clearly mishandled from the start - there was no credit card on file when we checked in, which is unheard of. As a result, our reservation was mistakenly cut short to one night, and hotel staff packed up our room without properly notifying us - they made just one attempt to reach us before doing so. Mistakes happen, but what's unacceptable is what came after: I requested a callback from the general manager, Rameez, on multiple occasions over more than three weeks - in person, by phone, by email, and through staff - and never once received a response. Poor communication is one thing; refusing to address it when given every opportunity is another. I'm not one to leave negative reviews, but travelers deserve to know they won't hear from management if something goes wrong here.
• AA

  Agusteve

  Aug 13, 2026
  1.0
  My first room smelled of smoke, had hair in the bed and bathroom, and the floor was very dirty. When I asked to change rooms, I was told the hotel was sold out, so I requested cleaning. It wasn’t done until 9 p.m., and the floor was never vacuumed. I had to do it myself after borrowing a vacuum at 11 p.m. The next day, they suddenly had another room available. On my last day, I found a bed bug and reported it discreetly, but staff dismissed my concern and made me feel like I was lying instead of addressing the issue responsibly. Overall, poor cleanliness and lack of accountability made for a disappointing stay.
• ER

  eduardo Rosas

  Aug 9, 2026
  5.0
  Nice place to stay relaxing quiet Plenty space on the rooms clean
• OG

  Ole Goethe

  Jul 16, 2026
  3.0
  Best Western Gregory Hotel is a comfortable and dependable choice for anyone visiting New York. The rooms are clean, spacious, and well maintained, offering a relaxing place to unwind after a busy day. The staff was welcoming, professional, and always happy to help with any questions or requests. The location provides convenient access to public transportation, making it easy to explore different parts of the city. The breakfast was fresh and satisfying, and the overall experience offered excellent value for money. I would gladly stay here again.