Best Western Kokopelli Lodge

Avis

• PQ

  Penny Ann Quintana

  1 day ago
  2.0
  This hotel was clean, but it is clearly overdue for a major renovation. The carpeting throughout the property was heavily worn, the furnishings and décor were outdated, the walls were thin, and the overall hotel felt tired and run down. It did not reflect the quality I have come to expect from Best Western. The biggest disappointment was that the hotel was not accurately represented on the website. The online photographs make the property appear modern and updated, but the room we received was much older and in need of significant renovation. Guests should be able to trust that the photos accurately reflect the accommodations they are booking. We also requested rooms together because we were traveling with my 90-year-old mother, but that request was not accommodated. The breakfast area was too small for the number of guests, making it crowded during the morning. For the price we paid, I expected a much better experience. As a long-time Best Western Rewards member, I have noticed that many Best Western properties have become increasingly inconsistent in recent years. I hope this hotel receives the renovations it needs because it has the potential to be a much better property. Based on our experience, I would not stay here again until significant updates are made.
• EF

  Erika Forrest

  Jun 26, 2026
  5.0
  This was a great stay in an area that doesn't offer a lot of choices. The room was very clean and freshly appointed, no tired linens or fixtures here. All the staff were kind, friendly and helpful, especially the lady working the breakfast! Speaking of, breakfast was great, especially for a budget motel. Eggs, sausage, bacon, pancakes, biscuits, gravy, potatoes, tortillas, plus the standard cereal and yogurt. Everyone left very satisfied! We would definitely stay here again.
• NH

  Nancy A Haller

  Jun 21, 2026
  5.0
  This place is dog friendly and just updated each room...new paint and new furniture. I was surprised to get a call from the front desk to inquire if our room was okay. That was so nice!!
• BK

  BEAU Kirby

  Jun 11, 2026
  1.0
  Couldn't have been a worse experience. $200 for no Television and spotty wifi unable to load iPad streams. Cards reset 3 times, locked out twice, worst hotel on planet earth, you are better off sleeping in your car across the street at Loves.
• SB

  Sue Burrow

  Jun 7, 2026
  4.0
  Rooms were huge and clean. Bed was comfortable. Shower was hot. Breakfast was great. Not your traditional hotel complimentary breakfast. The hotel should definitely keep this feature. I gave hotel a 4 rating only because the pool was closed. For price of hotel pool should be maintained.