Charlotte Tilbury

Avis

• KF

  King Filmz

  Jul 25, 2024
  1.0
  Went there with my fiancé to return something she purchased from there a few days prior. Upon arrival the employee there was very rude and disrespectful. She accused my fiancé of trying to get free makeup which wasn’t true. She accused my fiancé of not purchasing the items using the card I said I did although I had a receipt. After requesting a manager we were able to get help from the manager, and the manager confirmed the items were purchased using the card we said we did. The employee offered no apologies and I feel we were treated this way because we are black and this employee was a Caucasian/Italian lady.