Best Western Plus Kelly Inn & Suites

Avis

• DE

  dale erhardt

  1 day ago
  5.0
  I specifically plan the first leg of my trips south around stopping here! The rooms are nice, hot tub is great, and Miss Poppins with her appies and drinks were an unexpected treat! She even remembered me and my order, MONTHS later and after only 1 stay! Looking forward to my next visit!
• MF

  macy fischer

  3 days ago
  2.0
  Came down for our anniversary and left a very special personal item behind as we are not from Fargo. Asked if they could ship it to us if we paid for the cover costs and the lady we spoke with was very unprofessional and rude. We originally called the day we left and they said someone will get ahold of us the next day with shipping costs. perfect. No one got ahold of us, thinking probably just busy i called back and the lady was so horrible “WE DONT SHIP THINGS OUT, YOU COME GET IT OR WE THROW IT AWAY” i said “the lady who spoke to us the other day said you guys ship you not need to yell or be disrespectful toward me as I completely understand” she responds back with “YOU CALLED THREE TIMES TODAY AND ITS THE SAME SITUATION, YOU COME GET IT OR IT GETS THROWN AWAY” i said “I have called once today? Even if i did call even 5 times that is your job. period. but that is all i needed to hear the first time you do not need to have an attitude with me and then she got quite and goes “someone will call you tomorrow” i said for what? you guys don’t ship you made it very clear so why would you call me back? Then her tone starts up. “YES WE DO NOT SHIP YOU GET IT OR THATS IT” i finally hung up due to the tone and unprofessional way she spoke to me as I tried being in a calmer understanding manner. Front staff needs a better attitude check, you work there, you applied for the job, if you do not like it leave. Don’t give me attitude because you are unhappy 🤷🏼‍♀️
• RR

  RTA

  Jun 8, 2026
  5.0
  Perfectly well maintained property, very comfortable, carpet you can take your shoes off on. We got the hot tub suite. They allow late checkout until 1:00 p.m., which was very helpful for us. And I never expected to be able to walk places in Fargo, but this is one of the few hotels you could possibly walk places from.
• TW

  Tammy Weber

  Jun 8, 2026
  5.0
  The Best Western Kelly Inn is not just a beautiful hotel, but has one of the best staff of any hotel. Everyone is friendly and helpful and the folks who run the desk, breakfast and cleaning staff are really good at their job. We wanted for nothing. We will always stay here when in the area.
• WS

  William Smith

  Jun 4, 2026
  5.0
  Great rooms. Friendly staff as well as a good selection for breakfast. Pool area looks great if you're traveling with children. Good location if you are traveling with pets anf and go walking with them. Wold highly recommend this hotel. Will be staying there next time I'm passing through if rooms are available.