Best Western Plus Hanes Mall Hotel

Avis

• MB

  mizzcordai black

  4 days ago
  3.0
  In the breakfast crazy breakfast was cold.Great location, right across the street, from the house, right by the mile.But the rooms and the hotel is low budget.The pool , if not working , the Side door is broke , anybody can just walk in i had a water leak
• DD

  Donald Lokken (Don)

  Jun 13, 2026
  5.0
  Awesome service. Rooms are well cleaned, air conditioner, and free breakfast in the morning.
• MM

  MrRfe1

  Jun 8, 2026
  2.0
  This hotel is an embarassement to the brand...Rooms are old and decrepid, holes in the walls, the 1980's popcorn ceiling is looking down on you, occasional cockroach coming up through the drain in the tub. Hallways smell like weed, and the carpet on the floor is coming apart. The pool that is advertised? Nothing more than an empty hole covered by a tarp in disrepair. Definitely not worth the price. I don't know what other Hotels are like in the area, but if this is rated 4 stars or more, I fear to find out!
• SM

  SPIRIT IN HER ELEMENT MARTE

  Jun 7, 2026
  1.0
  We had a home going service and family and friends flew in from out of town and best western was one of the choice hotel. The was faced with no water and then no hot water in their rooms. And it smelled really bad. Then the TV went out in my cousins room and they replaced it with a movie screen. Horrible time to spend when grieving especially, or qnytime.
• CT

  Cameron Towles

  Jun 1, 2026
  2.0
  My stay would have been better due to several reasons. Room 405 the water ran consistently in the tub and the carpet needs to be replaced. The musty odor is evident that it is old and worn. You can tell that some upgrades had been made but look as thou it was a rush job. The gentleman that worked the night shift was very professional and courteous. Hopefully these problems can be resolved and other guests can.enjoy their stay.