Best Western Plus Suites-Greenville

Avis

• KT

  Kiki Till

  Jun 30, 2026
  5.0
  Staff was amazing. Cleanest hotel I've ever stayed in.
• JL

  Jeannie Leach

  Jun 22, 2026
  5.0
  Hotel was very clean and beds were really comfortable! Great location for visiting ECU. It is a straight shot to the student center parking garage.
• SB

  Stephanie Bradley

  Jun 16, 2026
  5.0
  Great hotel with excellent staff and housekeeping
• CT

  Chante A (Tae)

  Jun 16, 2026
  1.0
  I recently stayed at the Best Western Plus in Greenville NC on June 11, 2026. I reserved a King Suite and I received a double Queens. I went back to the front desk to let her know I received the wrong room. Unfortunately the last King room was sold so there wasn’t much else she could do. I asked could I get a discount or something because this is not what I asked/paid for. She gave me the email to the manager and told me she will there tomorrow morning at 9. she said she should be able to help (discount or free night). I sent an email to the manager explaining my situation and the next day I talk to the manager and was told this was a “free upgrade” because I had 3 people in my room. I told her the “3rd person” was my 14 month old son. Why would you assume I wanted double queens without asking me. It was a HUGE inconvenience because I wanted my 14 month old to sleep between his father and I for safety reasons. Especially for how high the beds are. I had to put pillows around him and sleep separately from my husband because I was terrified he would roll off the bed. I barely slept and had a very uncomfortable stay. Something came up so we asked the manager could we at least get a discount to get a King room for another night? Once again she proclaimed the double queens was a “free upgrade” (THAT WE DIDN’T ASK FOR!) and there wasn’t anything she could do but we could get a king room or stay another night in our current room for full price.. My husband and I took our business somewhere else because we paid for something we didn’t ask for, with no resolve or even an apology! This was truly a unfair and a unpleasant experience.
• LK

  L Kirk

  Jun 11, 2026
  1.0
  Young lady on the front desk appears not to enjoy working in this industry!