Best Western Plus The Charles Hotel

Avis

• MM

  Mary Meador

  May 15, 2026
  1.0
  They didn’t tell people with reservations this place closed, we even got a reminder text. Had no idea it was closed until we showed up to an empty building. Customer service on the phone didn’t even know the place was closed and did not care at all about leaving us stranded! Will never use any best western again!
• SM

  Scott and Lola Marx

  Feb 13, 2026
  1.0
  Horrible crap
• JJ

  Jose

  Feb 5, 2026
  5.0
  Everything good. However, it would be more accomating if the fitness room was open 24/7. But due to it being situated in the pool area, which closes at 11pm, it is not accessible. Clean rooms, respectful staff. For incidentals they only require a credit card just to hold and nothing is charged to it.. unless there are incidents, which is nice. Laundry room equals 2 washers and 2 dryers at 2.00 each,quarters only. Hope any of that information will help.
• SB

  Scott Bonner

  Feb 3, 2026
  5.0
  Very clean great service and the location is amazing
• AJ

  Are Jay

  Jan 31, 2026
  5.0
  Have stayed here several times. Beds are comfortable, rooms are clean & modern