SureStay Plus by Best Western Kearney Liberty North

Avis

• MR

  Marcia Reding

  4 days ago
  1.0
  Additional Information: I wasn't going to leave my insulin in this refrigerator otherwise, it would have spoiled and I need this in order to function. Front desk indicated that all were the same but never offered a correct solution other than the breakfast refrigerator that wasn't even cool enough for milk that looked rancid. Poor service. I needed a refrigerator that worked and not one worked in the entire complex per the front desk.
• EE

  Eva

  5 days ago
  2.0
  The AC unit is not big enough to cool a large room with two queen sized beds. The rented room was humid and warm the entire night there. I stayed one evening and super happy with that. I would have moved to a different hotel if I had needed to stay any longer. It was mid May, so I understand it's warm outside, but my mother stayed at the same hotel, only she had a smaller room, with only one queen sized bed. Her room was like the arctic and she wasn't able to make it any warmer. There's no carpeting but, when I take a shower I don't want to feel like I have to go wash my feet immediately after due to the filthy the floors. It's also sad that in a room where it's expected there will be 4 people staying, only a used roll of cheap toilet paper is their idea of adequate. The last thing anyone wants, after a 6 hour drive, is worry about having to find an employee for anything in a hotel room. Especially after paying as much for the room.
• AI

  Alexey Ivanin

  Oct 8, 2026
  1.0
  I had a very frustrating experience at this property, and the level of service fell far below what any paying guest should expect. I urgently needed to print out an important document, which is a standard, essential service for travelers. Not only did they refuse to assist, but the public computer in their business area was completely out of order. Instead of showing any willingness to troubleshoot, find an alternative, or provide basic customer support, the staff politely but firmly brushed me off and effectively pushed me out of the building. Being dismissed so casually when dealing with a time-sensitive matter shows a complete disregard for customer care and basic hospitality. If you rely on functional business center amenities or expect helpful, accommodating front desk service, do not stay at this location.
• SH

  shanna hughes

  Sep 18, 2026
  4.0
  I've stayed in plenty of hotels and they are decent. It's a quiet area. Service was nice. The room was nice and clean. It was just basic and what is expected of a hotel. They serve breakfast but I didn't participate in it. Would've been better if there was coffee in the room. But no signs of bedbugs or anything like that. Beds were clean.
• MG

  Mandi Gale

  Sep 15, 2026
  1.0
  My room smelled like mold. The sheets were put on wet, so when we got there they were still wet. I said someone to the front desk, they never came and fixed the sheets. There was hair in the shower from previous people.