Best Western Plus French Quarter Courtyard Hotel

Avis

• KC

  Kendall Coley

  4 days ago
  4.0
  Absolutely charming hotel, I've stayed twice both times an awesome experience ...so obviously sad to have to cancel an upcoming trip reservation . What an embarrassing and absolutely classless customer service line BW provided to do so.....so I went in person to a local BW to straighten it out....called customer service from the California BW hotel...still didn't complete the cancellation...thankfully I called the French Quarter again and wasn't transfered , as the property manager had to complete the cancelation with the 4th contact regarding... with a follow up confirmation. Thank you property manager! I like the French Quarter hotel and the staff was always great , ...I just can't be roped into these quagmires by poorly operated reservation center bloodthirst.... I asked for a clear version of the cancelation policy to avoid future issues , and never got a clear answer ,- that's not good and objectively called a "trap". ...So keep on trappin , while I bump it on down the road to another French Quarter hotel / bnb etc... that probably doesent have as good of a breakfast...also...tell Gary I said "au revoir!"...😒
• IG

  India Jade Glennon

  Aug 16, 2026
  3.0
  (3.5/5) We stayed for about a week and overall - was a beautiful area. The location of this hotel was perfect, about a 10-15 minute walk to anywhere in the French Quarter and Bourbon St. area. Upsides of the hotel: (1) Gorgeous courtyard and ample space to relax outside in a quiet area. (2) The pool was an amazing perk - it is cleaned nightly and honestly, we were in there everyday. The tile and vibes are absolutely stunning, loved being out there. (3) Breakfast was served every morning and they switched up the mains to provide different options. They had all the usuals and more, all great options! (4) The service was super friendly and warm. All my questions were answered and everyone was incredibly helpful. They even had asked if we needed help booking anything tour wise when we first arrived, although I had declined since we booked things on our own, it was a nice touch! I had read that some folks had poor service, but I never encountered that. (5) Front lobby area and bar were gorgeous! Although it is not incredibly important, you could tell it was super inviting and definitely drew you in. Although we did not use the bar (or look at the prices), it looked well stocked and had a variety of options. (6) Parking on site was incredible - a bit pricey, but made all the difference. Although I would say, is a bit tight - but we made it work! It is all covered too, which was really nice. (7) AC! The AC in the room was INCREDIBLE. My gosh, it was so cold in there. Was so nice coming back to a cold room! (7) Gary! There is a cat on-site, his name is Gary! We loved him so much, he was such a joy to find everyday! You will most likely find him walking around the courtyard or lounging by the pool. And the downsides (there are always a few!): (1) Cleanliness - I would say it was mostly clean. I always check the mattresses (for bedbugs/stains) and will not say in a gross room. The room was not too bad! Definitely a bit dated, and not deep cleaned in between guests. Not a deal breaker for me, but you may find dust in corners, potentially rust in the shower… But overall a very average service for the level of hotel it was. (2) Pests and such… Like every city, there will be pests. This is not on the hotel itself, but I listed it in the downsides and you will probably encounter them. There are rats in the area for sure, I noticed them only in the garage and neighboring properties - not in the hotel itself. But they are there! Additionally, there are a ton of cockroaches in the city, therefore - you may notice a few in the courtyard or parking lot. Again, we never saw anything inside the hotel itself, but just be warned! It never bothered me at all since the room was pretty clean. Also, fair warning if you are bringing a pet… this city is crawling (or should I say jumping) with fleas. Our pup can’t be on any medication and ended up picking up some extra buddies. But I would be just extra careful, and potentially buy an extra flea collar as a precaution! (3) Room size and sheets - I am only listing this as a just a heads up! It literally is not even a big deal, but if you have like 3-4 people your room - the space does feel a bit small. We had the 2 full size bedroom and it did the job! Was nothing special and was just a little tight - again I am being kind of picky here. Additionally, the sheets were a little strange, but maybe I am just used to having a comforter. It was like a blanket that had a sheet on top of it… but worked just fine and was pretty comfy. Overall, was an amazing stay. For the cheap price, you honestly get a really great experience. I would definitely stay here again if I came back, the biggest perk being the vibes and pool. It was so nice coming back from a long day outside to relax by the pool and take a nap in a clean and super cold room. We had a blast at this hotel!
• SH

  Scott Hinton

  Aug 11, 2026
  5.0
  Great option for a French Quarter hotel, especially considering the parking set-up. Very easy in and out if you plan to use your car during your stay. With the hotel on Rampart, traffic was not an issue, but the location is still very convenient to French Quarter locations as well as the Marigny. Very nice pool and courtyard area. Rooms seem to be very recently updated and are quite nice, with a very comfy bed.
• SS

  Sarah Smith

  Aug 8, 2026
  5.0
  This hotel was perfectly located and easy to get everywhere in the city — mostly all within walking distance. The staff was wonderful, pool was lovely, food was great, and the hotel was stunning! Tons of fabulous NOLA charm!! We were so happy to have this be our home away from home. When we come back, there will be no other place we will stay.
• KG

  Kim Green

  Aug 3, 2026
  4.0
  I truly enjoyed my stay at Best Western Plus French Quarter Courtyard Hotel. The hotel staff was beyond helpful and responded quickly to any needs, questions, or concerns I had. Breakfast was great. I would recommend adding some turkey options for those who do not eat pork. Parking was tight but only $25/night which is a great deal compared to other parking in the area. The pool area was a great place to relax and meet new people and the location was perfect for any excursions you may have planned. The rooms were small, however my room was still cozy and comfortable. I will definitely be booking again!