SureStay by Best Western Ottawa

Avis

• MM

  MJ

  Jun 15, 2026
  2.0
  Room reeked of animal pee and there were stains all over the floor as well as some debris that wasn't vacuumed. Linens seemed clean for most part though
• BT

  Beth Troutman

  Jun 15, 2026
  5.0
  Very clean and comfortable. Breakfast had plenty of options. Convenient location.
• MB

  Margie Belloso

  May 24, 2026
  5.0
  I love the hotel, clean, the staff are so friendly and kind, they help me in everything, Miguel ( Colombian housekeeper) is so nice and helpful, also the girl in the front desk. I have to tell the LOCATION is great, restaurant,Walmart. Love it. I will back.
• MN

  Min Raj Nepali

  May 23, 2026
  4.0
  Average hotel, however good for the price we paid. May feel little out of place.
• BR

  Benjamin Riddell

  May 1, 2026
  1.0
  This hotel appears to have been recently acquired by best Western. The prior owner was more than likely a private motel owner. Building is very old and rundown, peeling paint everywhere cobwebs poor water pressure took 10 minutes to get hot water out of the shower and then was inconsistent both days I was there. Looks like best Western threw a couple new light fixtures in the room and some vinyl peel and stick flooring, and slapped their name on it. TV was very small and very outdated bed was extremely uncomfortable. Bed was not a fixed properly to the headboard so it would slide around on the floor anytime you get in and out of the bed. Ice machine Ice machine was not working. I won’t stay here again. The only positive experience, was the evening front desk person named Jess, she was extremely helpful, courteous, and very apologetic about the ice machine being out of service.