BYREDO Valley Fair

Avis

• SC

  Soumyadeep Chatterjee

  Jul 24, 2026
  1.0
  Pretty incompetent staff. Specially considering that they market themselves as a luxury boutique. I had purchased a perfume at their SoHo store for my wife. The receipt clearly mentions a 30 day return policy. Long story short, my wife didn’t like the smell. These guys at Valley Fair didn’t even consider a return. This dude at the counter just brushed us off with “the store manager at the other store should have mentioned our no returns policy”. I mean the receipt literally says 30 day returns!! Definitely stay away from this one & get your perfumes at the Nordstrom or Bloomingdales next door. Some people don’t know about customer service and this lot at the store seems to be the bottom of the barrel.
• BL

  brian leon

  Jun 2, 2026
  5.0
  I had an amazing experience at Byredo all thanks to Viv! They provided exceptional customer service and were patient while helping me decide on a fragrance. I highly recommend seeking her out if you visit.
• PA

  Pauline A

  Apr 18, 2026
  5.0
  Great first time store experience. My first time trying Byredo perfumes and came to this store to try them.. Store is clean and organized. Staff are knowledgeable and very friendly. Shoutout to Khuon and Zoey who made my first time experience memorable. They are very patient and even gave free samples with my order, also gave me tips on layering with the samples they given. I recommend this store :)
• AH

  annie Hsiao

  Mar 29, 2026
  5.0
  I had a great experience at Byredo. Luzia did my makeup and did an amazing job. She was very professional and really paid attention to detail. I especially loved the products she used the eyeshadow is pigmented and lip gloss were beautiful and felt nice on the lip overtime. The overall look turned out so polished and flattering. Highly recommend 😍
• TY

  TSUYU YU

  Mar 8, 2026
  5.0
  I have been coming back to Byredo for friends’ birthdays and for shower gel, candles, and perfumes. Every time, I receive the most welcoming experience and excellent service from Ericah and the entire Byredo team. I usually can never finish a bottle of lotion, but with Byredo’s products it’s so easy to use them daily. I really love the gentle scent after showering, it has become part of my everyday routine. I’m so glad I found a place where I can always come back to shop without any hesitation, especially with Ericah’s great smile and hospitality. The world, and the South Bay in particular—definitely needs a place like this. I also love all the events that Byredo hosts, teaching us how to properly use their eyeshadow and makeup products. I will definitely keep coming back for any reason! Also, the hair spray is irresistible :)