Best Western Salinas Monterey Hotel

Avis

• SH

  Shemo “Goole” Hole

  Jun 4, 2026
  5.0
  Food not good
• AC

  Alma Cruz

  Jun 2, 2026
  3.0
  Nice and clean!
• JJ

  Jenisa

  May 25, 2026
  1.0
  DO NOT STAY AT THIS HOTEL I REPEAT DO NOT STAY AT THIS HOTEL THIS HOTEL IS INFESTED WITH COCKROACHES THE MANAGER IS NOT DOING ANYTHING TO INFORM ANYONE
• II

  Isaac

  Apr 26, 2026
  5.0
  Good room for an affordable price. The hotel is near the freeway but I felt like the sound insulation was good enough that it didn't disturb us at all in our sleep.
• VG

  Venus Enriquez Gaines

  Mar 29, 2026
  1.0
  I had a prepaid reservation at Best Western Salinas Monterey Hotel for myself and my two young children. We had already driven in from Bakersfield earlier that day to attend a funeral and spent several hours there before going to check in. At the front desk, I was told there would be a $40 additional person fee, which I questioned to better understand the policy. I was then told that if I didn’t accept it, my reservation would be canceled and I would still be responsible for the full prepaid amount. As the conversation continued, the explanation kept changing. I was told the room could only accommodate two people regardless of age, that it was corporate policy, and later that it was related to fire safety and California law. The room included a sofa bed and had been described as an upgrade, which made the situation even more confusing. At that point, I agreed to pay the additional fee just so my children and I could stay and deal with any concerns with corporate afterward. Despite that, the proprietor refused to honor the reservation. While I was still in the lobby with my children and on the phone with customer service trying to resolve the issue, the proprietor canceled my reservation at the front desk. My seven-year-old daughter became very upset and started crying, and no empathy or assistance was offered. We were left without accommodations and had to drive three hours back to Bakersfield that evening, arriving close to 11 PM after an already long and emotional day. Very disappointing experience and extremely poorly handled.