Best Western Yuma Mall Hotel & Suites

Avis

• KK

  Kelly

  Aug 23, 2026
  2.0
  I'm still thinking why 2 stars but the weary travelers "don't do it." Pay less, pay more but don't stay here. I'm laying in the bed as I write this review. The bed feels like its from the 80's. Sunken in an awful way... just hard, no cush, fluff, no firm, no plush, nothing but a sunken in mattress... this night is gonna suck and I'm exhausted, fatigued, just down right in need of that good nights sleep. What is a sunken in matteress.... well here, I Googled it... "A sunken mattress usually comes from worn-out inner parts like foam or coils, or a weak base underneath. You can fix mild dips temporarily with a solid plywood board, a high-density support foam pad, or by rotating the bed. Deep sagging often means it is time for a replacement." The place is clean but old... i hear the pool is nice but were going to the water park tomorrow and definitely not staying a 2nd night... nor ever again. To all fhw BEST Western hotel lovers out there this isn't well kept .. oh my back is a hater already... 1 stars for cleanliness and 1 for front desk gal was nice.
• MB

  Marissa Balcazar

  Aug 15, 2026
  5.0
  Nice reception team, rooms always clean and one of the best hotel breakfasts. Their rewards program is also good!
• DD

  David

  Aug 9, 2026
  5.0
  Great breakfast, great room, good pool. Best was the huge TV with fast YouTube 👍
• GG

  Geo

  Jul 29, 2026
  2.0
  Looks like our door had been kicked in as it has a huge gap where sunlight comes in and cold air get out. Rooms were fairly clean, bath tub had pubes in it. Shower water is hot even on the cold setting. Amenities were poor quality. Pool is down, bar is cash only, the only atm is at the front.
• CW

  Chelsea Withey

  Jul 22, 2026
  4.0
  We had a wonderful stay at the Best Western in Yuma, Arizona! The staff here is extremely friendly and always willing to help with anything you need. We did run into one minor issue with our room during our stay, and the team was ready to fix it immediately. We ultimately decided to stay in our room since the issue never came up again, but we really appreciated how attentive and quick they were to offer a solution. Highlights & Things to Note: The Beds: Hands down some of the most comfortable hotel beds I’ve ever slept on. I got the best sleep I've ever had at a hotel! Breakfast: Having breakfast served every morning was easily the best part of our stay and started our day off right. The Room / AC: The AC unit was quite loud and was constantly cycling on and off loudly. Because of that, the room temperature fluctuated a bit—we would go from freezing cold to warm throughout our stay. Pool Area: The pool looked nice, though the water was a little cloudy so we opted not to go in. That’s more on us being hesitant with public pools in general rather than a reflection on cleanliness, but worth a quick mention. Overall, great service, delicious breakfasts, and incredible sleep despite the noisy AC. We would definitely stay here again!