Best Western Sawmill Inn

Avis

• RP

  Randy Phillips

  May 28, 2026
  5.0
  Rooms are very clean and great customer service!!! They also had a EV charger at great value.
• DR

  Debby Rojas

  May 25, 2026
  2.0
  Definitely not worth $175 for a last minute stay on a Sunday evening when they clearly had several vacant rooms. For starters, the reception area was cluttered and not very inviting. There was strong odor of curry. I like curry and the smell, but at a restaurant. The front desk person was not rude but not welcoming either. She was transactional. I will say that the room we stayed in was clean and had the basic essentials you would expect from a 2 star hotel. However, the towels were old, not torn, but definitely flat. The AC unit was loud and I don’t believe the temperature it we set it to before we went to sleep ever reached that, fortunately it’s May and so the weather is decent. The television was slow, not sure why? The breakfast, now again, I realize that we should not expect a whole lot from a 2 star hotel but it should be decent. I mean, orange juice should taste and look like orange juice but it didn’t. It tasted syrupy, and that’s because it was made with a syrup and water combination, as was the apple and cranberry juice, but ok. Then we get to the bread/pastry display, they had bagels, white and wheat bread slices, and mini donuts like the hostess kind, but I doubt they were brand name. Those were individually laid out to take up space. They looked “touched”, meaning, taken out of the packaging and spread out. That didn’t look right. The regular coffee was weak, you could see right through. The bacon slices were paper thin, but I’ve seen them like that at other hotels, even the three star hotels. They had eggs, those seemed to be fine. They had different type cereals and a waffle maker, those looked normal. We were tired from driving all day and were hoping to find a decent place to stay for the night before hitting the road. We’ve always trusted Best Western to be a decent place to stay however, this time they didn’t hit the mark. Looking at all the 4 star reviews, in my opinion, I don’t feel they’re honest.
• AS

  Alontia Standberry

  May 7, 2026
  1.0
  False advertisement, rates were showing as $112 online but when I arrived I was told the rate was $180 and there was an additional $10 per person. The establishment was even under construction and no other guest were there. No breakfast was included and when I showed the rate online to the front desk agent he advised that the rate was for a single room. If you are used to modern hotels/motels with good customer service please keep driving!
• EH

  Eva Hatch

  Apr 15, 2026
  5.0
  When we go to this area we always stay at this hotel because of the staff, the location, the cleanliness of rooms and the breakfast.
• BD

  Bailey Doyle

  Feb 1, 2026
  5.0
  The Best Western Sawmill is an outstanding hotel off 260 in Heber. I stayed there for 7 months for work. It is very quiet and the staff is outstanding. The owner/manager Dave, will absolutely make sure any accommodations or needs are met with pleasure. I will most definitely be returning if ever back out this way!!