Charlotte Tilbury - John Lewis Oxford Street

Avis

• CA

  Charlotte Akhurst

  Aug 7, 2026
  5.0
  I had a great experience with a makeup consultation with Erica. She was really patient when I asked questions and listened to exactly what I wanted to learn from the session. The products themselves are good quality and even better that they’re cruelty free. Happy to shop from this brand and will be back for more appointments!
• VV

  Vicky

  Aug 1, 2026
  5.0
  What an incredible experience and such a treat! Molly is truly amazing and such an asset! I really appreciated her attentiveness, warmth, passion for the brand and depth of knowledge and expertise. My session with her made my day!
• LF

  Laura Frost

  Jul 21, 2026
  4.0
  Went for the hour makeup appointment and was a bit dissapointed. The whole point of going was to learn a bit more about applying makeup to suit my face (colours, features etc) and if any CT products could help. I feel as though the staff weren't very helpful about what they were using and the benefits, so when it came to the end I wasn't too sure what to redeem the money on.
• VJ

  Virginia Joseph

  Jul 12, 2026
  5.0
  Absolutely loved my Tilbury appointment with Molly! She was amazing, so easy to chat to, super talented, and had the best tips. She showed me a few game-changing tricks that have completely levelled up my makeup routine. I left feeling confident, glowy, and obsessed with my new products. Thanks, Molly! ✨🩷
• CD

  charlie Dunne

  Jun 28, 2026
  1.0
  Very poor service the rest of my friends had services one we paid for the full hour and ours were complimentary. They were treated very well and had a good experience. Me however I had a very rigid and unhelpful and unpleasant make up lady. She wasn’t going to take my makeup off and was just putting eyeshadow on that’s it. I asked if I could have a bit of foundation and she said no would have to book in extra. I had a half hour slot. I asked if I could have eyeliner and wasn’t really happy doing this it was a horrible experience for me considering all my friends were treated so well. I came away so upset. I have many charlotte tilbury products and was planning to buy more but this lady was so unhelpful I did not want to.