So, a little about Us, The American Carwash Company… Back in 1984, when double denim was first ‘on trend’, my brother Charles and myself opened up the first American Carwash Company branch. It was in the railway arches of Kings Cross (where the Euro Star lines are now).
One of the first ‘drive-through’ hand washes in the UK with some pretty famous names coming through the doors, Jeremy Clarkson was a regular to the branch with his Ford Escort Cosworth!
Hand washing cars in a ‘drive-through’ format quickly took off and today’s clients can experience The American Carwash Company across four central London branches. Up to half a million cars are cleaned by The American Carwash team members each year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.