AK
Ali kandila
Jul 26, 2026
3 Employees cold chatting and ignoring no one wanted to help ,and then employee came to help while being on his phone and texting laughing, and then when i got frustrated and said im going to a different best buy manger started saying go ahead bye.
AY
alireza yahya
Jun 18, 2026
I purchased a $4,000 Samsung TV from Best Buy, and after only 40 days the screen started malfunctioning. A television at this price should last for years, not barely over a month.
What disappointed me the most was Best Buy's lack of support. When a premium product fails almost immediately after purchase, customers expect a replacement or a meaningful solution. Instead, I was left dealing with a repair process for what is essentially a brand-new TV.
I have been a loyal customer who trusted both Best Buy and Samsung, but this experience has been incredibly frustrating. Spending thousands of dollars on a high-end product should come with better customer service and stronger support when something goes wrong.
This experience has seriously damaged my confidence in Best Buy, and I will think twice before making another major purchase there. Very disappointing.
Excellent service chez Béate Buy. Très bon accueil, personnel professionnel et à l’écoute. La qualité est au rendez-vous et l’expérience a été très agréable. Je recommande vivement !
10/10
JM
Jose Parra Montoya
Jun 3, 2026
Muy buen servicio super contento con la atención les recomiendo venir aquí son super géniales en atención y en ofertas
Zero will to actually sell stuff to customers. There's only one person there and they don't care about acknowledging anybody. You'll be waiting forever