Meubles Léon - Dorval

Avis

• YS

  Yardena Schrier

  Jun 16, 2026
  1.0
  I'm so upset with this place I bought a washing machine I chat all day with a few agents online to book me an apt for installation no pick up the phone!!!! It's a robot 🤖 then goes to voicemail great system for 2026 then the chat agent are a disaster each are giving me wrang information this is the last time I will ever buy from this store !!! I have to run now to Laudry place plus it take a week for a technician to come 150 the hour and no one can call me to make the payment ridiculous!!! And the rude women hung up on my face Léon Dorval really worst experience in my life !!!!! Never again will I come here !
• AM

  andree meunier

  Jun 12, 2026
  5.0
  Personnel courtois, belle sélection de meubles
• BN

  Barbara Nizio

  Jun 5, 2026
  5.0
  If you had ten stars I would put ten stars! Thank you Mariana and Guillaume!
• SM

  Seyedeh Fatemeh Montajabiha

  May 31, 2026
  1.0
  I do not recommend purchasing from Leon. It was a very bad experience to pay for a new item and receive something that appears to have been used. The sofa even arrived dirty and with the showroom-style cover still attached, which made it clear it was not truly a fresh, new item. I had a very disappointing experience with Leon. The items were sold to me as new, but at delivery I noticed there were issues. I immediately informed them about damaged legs, however I also explained that the house was under painting and I could not fully unpack and inspect everything at that time. I clearly communicated this from the beginning. After some back and forth, they offered $200 compensation for the sofa legs, which I accepted at that stage. However, once I was finally able to fully unpack and inspect everything, I discovered that the armchair was not in the same condition as the other two pieces. While the other items were acceptable, the armchair showed clear signs of being used or not properly handled, unlike what was expected from a new product. The main issue here is not only the condition of the item, but also the lack of proper transparency and responsibility when the problem was first raised. As a customer, I expected clear communication and honest resolution. Unfortunately, this experience has affected my trust in the company.
• MB

  Michelle Beauchesne

  May 28, 2026
  1.0
  J'ai acheté un divan en septembre 2025, accompagné d'un plan d'assurance prolongé pour lequel j'ai également payé. Le module électrique du divan a fait défaut à peine 6 mois plus tard, en début février 2026. Un technicien est venu voir le problème et a dû commander une pièce que j'attends toujours plus de 3 mois, presque 4... j'ai demandé à parler à un superviseur, pas moyen, j'ai demandé à ce que mon divan soit remplacé par un neuf, pas moyen non plus ! Le service après-vente est médiocre, je n'acheterai plus jamais chez Leon Dorval, j'ai l'impression de mettre fait escroquer. Sans oublier, les réponses plates et insensibles de leur service de satisfaction à la clientèle, du genre : vous comprendrez que des imprévus peuvent survenir... le problème c'est que j'accumule presque 4 mois d'attente, d'imprévus et d'excuses bidon. Risible !

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