This store is huge and huge tvs everywhere that u look even a massive tv when u enter bought a 98 ich tv with the help of SAADA she helped in every step to get my tv thank u
KF
kaveh falamarz
Jul 21, 2026
Sanjhpreet my friend, thanks a lot for your kind customer service and excellent knowledge of the products you sale.
Your advice was Fantastic.
AI
Antonio Iampieri
Jul 13, 2026
This Best Buy location is a really nice one. It’s beautiful and it’s really clean. They also have a white selection of stock when I went there they had everything I need.
I had an outstanding experience purchasing a TV at the Best Buy Woodbridge location, and I want to recognize the exceptional service I received from Saam.
From the moment I started looking at different TVs, Saam was professional, knowledgeable, and incredibly patient. He took the time to understand what I was looking for, answered all of my questions thoroughly, and explained the differences between the various models without ever making me feel pressured. His expertise, calm demeanor, and genuine willingness to help made what could have been an overwhelming decision feel easy and enjoyable.
What impressed me most was that Saam was focused on finding the right TV for my needs rather than simply making a sale. That level of honesty and customer care is rare and reflects extremely well on Best Buy. Thanks to his outstanding service, I left feeling confident in my purchase and very satisfied with my overall experience.
Employees like Saam are a tremendous asset to Best Buy. I hope his managers recognize the professionalism, knowledge, and dedication he brings to his role. He truly went above and beyond, and because of him, I will absolutely return to this location for future purchases and will gladly recommend it to family and friends.
Thank you, Saam, for providing such an exceptional customer experience!
SA
Saleem Akram
Jul 4, 2026
Shocking Lack of Support – Zero After-Sales Service – Zero Star
To the Best Buy Management Team / Corporate Relations,
Expressing my extreme disappointment and frustration regarding the complete lack of support I received after purchasing a Segway e-scooter from your Woodbridge store.
When the scooter developed a critical brake malfunction within the manufacturer’s warranty period, I naturally returned to Best Buy for assistance. I bought the scooter from you because you are a reputable retailer (what a joke) located near my home. However, instead of standing behind the product you sold me, your staff told me to "deal directly with Segway" and essentially washed your hands of the matter.
What is the point of buying from a physical retailer if you refuse to handle the warranty?
The simple logic is this: I gave you my money. The sale happened at your register. The product is less than a year old. If there is a defect, you should take the product back, process the claim, and deal with the manufacturer yourselves. That is the service fee I pay for when I buy from a middleman instead of ordering directly from China.
By telling me to chase Segway myself, you have made me realize that Best Buy is nothing more than a showroom. You are happy to take my money but refuse to provide the logistical support that justifies your markup. If I have to deal with the manufacturer anyway, why would I ever buy from Best Buy again? I could have saved money buying online.
This is a scam. You are selling products with a warranty you have no intention of supporting. I wasted my time driving to your store, only to be told I am on my own.
Do better. Honor the products you sell.