Mary and her team are fantastic and did an excellent job assisting me with my phone plan and questions. If you need help, I’d highly recommend stopping by this store!
MC
Marian Crossley
Sep 28, 2026
Two senior tourists who hadn't managed to set up roaming so we needed a SIM card. Shakil was very patient and even set up a personal hotspot so we could share the data. Two relieved and happy customers
KG
Karthik Bangalore Gopalakrishna
Sep 24, 2026
Mankirat was absolutely amazing! She helped me get an incredible deal on Bell Home Internet and made the whole process so easy and smooth. She was extremely helpful, patient, and genuinely went above and beyond to make sure I got the best possible deal.
Honestly, Mankirat is the best! If you’re looking for Bell services, I highly recommend speaking with her. She deserves all 5 stars! 🙌
AS
Arshdeep Singh
Sep 21, 2026
Mr. Patrick should learn some respect to work at this place. A 1 ever weird experience at bestbuy. I had my id and he was denying to open my account just because that outlet was about to close 1 hour before. He should no atleast be rude to his customers.
I went in because I needed a Lightning cable immediately. The purchase itself was straightforward, but I was approached about changing my phone plan. I politely declined twice, and instead of accepting that, the salesperson responded, “How do you know if you haven’t tried something different?”
This felt like a very dated, high-pressure way of selling. I don’t mind being offered an additional service, but once a customer says no, especially twice, should be respected rather than having their judgment questioned. If I hadn’t needed the cable immediately, the interaction honestly would have made me leave and order it online instead.
Brick-and-mortar stores have a real advantage when customers need something quickly, but aggressive upselling like this undermines that advantage. I came in to buy a cable, not to defend my choice of phone provider.