Best Buy

Avis

• BO

  Ben Olmstead

  2 days ago
  1.0
  Brought my computer in for a reinstallation of windows and they quoted me $250 for a new motherboard. Tried to call to follow up in which no one answered for days. Finally they called me back addressing their mistake and saying they forgot a setting and could not install windows, they fix it and say I can pick it up. Got home and realized they almost completely ignored the setup sheet (where you choose your pre-installed apps and user name). For many apps they just made a internet shortcut to the app website and for others the apps just wouldn't open and i had to re-install them. And to top it off the included service summary PDF was left completely blank. I had to pay a $200 membership fee for this. Extremely Unprofessional, Lazy, and Unqualified. If you have an issue with your computer. DO NOT BRING IT HERE. do your research and find a local shop that can have you and your computer out the door the same day. If you have a warranty at best buy drive to a different one.
• KA

  Kholoud Alkhafaji

  3 days ago
  5.0
  I’d give the service offered by Sajed more than 5 stars, he was welcoming, patient and offered so many choices to help us buy a phone; he even helped in data transfer. Amazing service! Thank you!!
• RM

  Robert Miller

  Jun 11, 2026
  1.0
  Today we went to the bestbuy at st clair and keele we wanted to buy a washer and dryer and was waiting for someone to help assist us . No body came at all for over 25 minutes , one employee said he would call someone but nobody came we got fed up waiting and left , on the way out we told an employee hanging around the front door , he apologised , we apologised too . You guys lost what could of been a 2,500,00 sale . We went across the road to HOME DEPOT and were served right away .
• PM

  Phil M

  Jun 11, 2026
  5.0
  Got a 65" QLED tv for under $450 🤯 Sometimes they have whack prices, but sometimes amazing deals
• SS

  Shazi

  May 26, 2026
  5.0
  I had a great experience at the Best Buy location on #10 Old Stock Yards Rd, thanks to Mitra, one of the staff members who assisted us. She was friendly, patient, and very knowledgeable, taking the time to understand exactly what we needed and guiding us through our options without any pressure. Her professionalism and positive attitude made the whole visit smooth and enjoyable. Excellent customer service like this really stands out, and we truly appreciate the help she provided.