East Side Mario's

Avis

• DB

  Dan Byrko

  2 days ago
  4.0
  I order takeout but the Website was not letting me so I walked into the store the waitress who took my order was very polite and knew exactly what I wanted the service was amazing (fast) the atmosphere was uplifting everyone was happy smiling and laughing so I give both service and atmosphere 5 ⭐ Food I would only give it a 3 ⭐ due to the spaghetti not being fully cooked and the dessert's being squished into tiny cups instead of something you could still present without being a mess
• KM

  Kevin Macey

  Aug 8, 2026
  5.0
  ⭐⭐⭐⭐⭐ Fantastic experience at East Side Mario’s! Cole was an exceptional server — so friendly, attentive, and genuinely personable. He made sure we had everything we needed and made the entire meal feel relaxed and enjoyable. Great food, great atmosphere, and outstanding service from Cole. We’ll definitely be back! 🍝❤️
• NM

  Nicola Macey

  Aug 8, 2026
  5.0
  We had such a great experience at East Side Mario’s, and our server Cole made it even better! He was friendly, attentive, personable, and made us feel so welcome throughout our meal. His amazing service and positive personality really stood out. East Side Mario’s is lucky to have him — thank you, Cole, for making our night so enjoyable! ❤️🍝
• GL

  Guy Levasseur

  Jul 28, 2026
  5.0
  This had to be one if my best experiences at East Side's. We were a group of over 20 people and had one waiter. It was simply amazing to see this individual handle the situation as there were almost half of our group were preteen and younger. He did not miss a beat. Everything was in order, drink order was taken and brought out in an orderly manner same with the food. The food was actually very tasty and plentiful. For a chain restaurant, surprisingly it scored high on my list. I will return to follow up on this review but for now, they earned their 5⭐️ Good job East Side's Mario's on Lasalle in Sudbury!!😎👍
• HM

  Heather McMahon

  Jul 18, 2026
  2.0
  It’s been several years since we’ve been to ESM but really missed the food so we planned our trip from Elliot lake to include lunch here. We were so disappointed: both of our pastas arrived slightly cool on top and luke warm on bottom, portions were half the size of what we remember lunch sizes to be but still the same price, and our server (I think her name was Kate but she spoke so softly it was difficult to hear her), who was young and polite neglected us once we were finished . We could see 3 servers and maybe 4 tables of customers. After waiting 10 minutes or more I finally caught her attention to ask for the bill. I had also purchased unlimited soup but was not offered a second bowl. We paid the bill, leaving our 20% tip to be polite but even a 15% tip would have been too much, and requested the server advise the cook that our pasta was cold. Although the server agreed to pass my message along she did not offer an apology on behalf of ESM which should be a no brainer. We most likely will not visit ESM again,