Best Buy

Avis

• SR

  Sonny The Realtor

  1 day ago
  1.0
  Never buy anything through their "market place" (3rd party sellers)! Bestbuy would give ZERO support! Went (15 Aug) to return a laptop purchased through their market place. Customer service lady told us to go to the "GEEK SQUD" desk since it has 2 year warranty. Go there and the GS desk comes back and says " you will have to pay $200 to diagnose" . When asked about the warranty? They took me back to CS, just to discover that Bestbuy DO NOT support warranty from 3rd party vendors. Bestbuy do not have contact number for these vendors but just an email. Basically, Bestbuy just make commissions off of these vendors and provide with absolutely ZERO support PLUS left hand does not know what the right hand is doing. These staff members needs proper training ! Never again would buy anything from Bestbuy! Better off going to the FLEA MARKET ...because.. its the same.. no warranty...no proper customer service.. but..at least you would a bargain!
• NS

  najaf sharif

  Aug 3, 2026
  5.0
  Shopping at best buy at this location was excellent, as we were confused to purchase the portable AC, a sales person named Inait helped us in taking a decision as he explained each and every aspects of some portable AC which helped in purchasing a particular AC, thank you very much, and in future if we want to buy any products from best buy we will reach Mr. Inait.👌👌
• HA

  Hamzah Alnajjar

  Jul 29, 2026
  1.0
  I bought a laptop and it was fine, but the device was not as I wanted. I came to return it and one of the male employees convinced me and I don't want it. He said I can't return it. I work software. I said well because of my weak language. I told him to show me how. He thought I was stupid. He wants me to update all the programs to delay the return process and drain the trial period. This is not good and unacceptable The store is good and their treatment is the utmost respect, but the employee's behavior with me was not as it should be
• NF

  Naffss Fam

  Jul 20, 2026
  5.0
  I went with my family to buy Tab for my son, we are fortunate enough to meet this gentleman Heshan who as absolute amazing to deal with ,he went through the entire process with loads of patience his customer service went above and beyond, thank you somuch Heshan.
• KC

  k c

  Jul 11, 2026
  5.0
  I had an excellent experience at this Best Buy thanks to Daniel. I came to the store looking for a pair of headphones that was listed online for $33.98. Although the website showed there were still two units in stock, I couldn’t find them anywhere in the store. Daniel was incredibly patient and went above and beyond to help me. He searched through two different storage areas to locate the item, and after spending quite a bit of time looking, he finally found it. It turned out the product had been placed under the wrong price tag, which made it even harder to find. His patience, professionalism, and willingness to go the extra mile made a huge difference. Customer service like this is rare, and Daniel truly deserves recognition. Thank you again for your outstanding help!