I had a great experience last week while purchasing a tool at this store. Marjan was excellent and very professional. She helped me find exactly what I was looking for and answered all of my questions patiently. She also set up my plan quickly and efficiently. Overall, it was a five-star experience. I highly recommend this store and appreciate Marjan's outstanding customer service.
AZ
Alina Zaslavskaia
5 days ago
I had an excellent experience working with Ali at Best Buy Express in Hillcrest Mall. He took the time to understand my needs and helped me find the best phone plan at a great price.
Highly recommend asking for Ali. Outstanding service and a great person to work with.
Thank you, Ali!
MM
Maryamrahbari
Jun 15, 2026
The service was very good and specially by the help of Marjan I got the best plan for my internet very kind and patient and speaks Farsi as well which helped me a lot I left the store with a big smile and I would always recommend her
Thank you for the service Hillcrest team
I had a wonderful experience at Best Buy express. I bought a new phone and I received phenomenal customer service. Kartik went above and beyond to explain all the different options regarding new phones and helped me to make an informed decision. He even set up the new phone for me. I highly recommend coming to this location, Best Buy, for all your wants and needs.
I had an amazing experience today at Best Buy Express in Hillcrest Mall. I originally went there just to look for an adapter for my white lamp, but the experience turned out to be so much more helpful than expected.
The store manager, Kartik, and Marjan were both incredibly patient, knowledgeable, and professional. They took the time to understand exactly what I needed and explained all the available options clearly without any pressure. What really impressed me was how honest and helpful they were in guiding me toward the best solutions and deals, which ended up saving me a lot of money.
They also explained different internet and phone plan options very clearly and helped us understand the promotions and discounts available. On top of that, we even received a $200 gift card, which was such a wonderful bonus and made the experience even better.
Their customer service was truly outstanding — friendly, respectful, and genuinely caring. It’s rare these days to meet people who take so much pride in helping customers.
Kartik and Marjan made the whole experience smooth, comfortable, and enjoyable. Definitely a well-deserved five-star review. Thank you both for your excellent service!
My husband and I both left the store feeling very happy and appreciated because of the excellent service we received.