PR
parnian Jafari rasht
1 day ago
Amazing costumer service-Bardia Deserves Recognition🌟🌟🌟🌟🌟
I’ve visited Best Buy several times and have always had an excellent experience with Bardia. I’ve purchased two phones and a refrigerator with his help, and every time, he has been knowledgeable, professional, patient, and genuinely attentive to my needs.
Bardia consistently goes above and beyond to make sure I understand my options and feel confident with my purchases. His exceptional customer service and professionalism truly stand out.
Employees like Bardia are a great asset to Best Buy, and I sincerely hope management recognizes his dedication and outstanding service.
Thank you, Bardia, for always making my shopping experience easy, stress-free, and enjoyable.
HR
Hadi Jafari Rasht
2 days ago
Exceptional Service – Bardia Deserves Recognition!
I’ve been shopping at Best Buy several times, and every single time I had the pleasure of being helped by Bardia. I’ve purchased two phones and a refrigerator, and honestly, I can’t say enough good things about the experience.
Bardia is one of those people who truly makes a difference. He is incredibly knowledgeable, patient, professional, and genuinely cares about his customers. He took the time to understand exactly what I needed, explained everything clearly, and made sure I felt confident about every purchase.
What impressed me the most is that this wasn’t just a one-time experience. I came back multiple times, and every time Bardia gave me the same level of exceptional service and attention. He went above and beyond to make sure everything was taken care of and that I left completely satisfied.
Employees like Bardia are a huge asset to Best Buy. Customer service like this is exactly what makes people want to come back to the store instead of shopping somewhere else.
I sincerely appreciate all the help, time, and effort Bardia has given me. He represents Best Buy extremely well, and I hope management recognizes what an outstanding employee they have.
Thank you, Bardia, for always making my shopping experience easy, stress-free, and enjoyable. You’re the best! 🙌🔥
Best Buy is lucky to have you!
GS
Griffin Skinner
4 days ago
Great store with really knowledgeable sales associates. Mahdi was super helpful today. Gave me the information I needed to make an informed decision on what kind of AirPods I should get.
⭐⭐⭐⭐⭐
A big thank you to Setayesh and Aysa at Best Buy for their amazing help! They were both so friendly, knowledgeable, and professional. They helped me choose my new phone and cordless vacuum and made everything so easy. Excellent customer service! Highly recommend these two!
I had a very disappointing experience with Best Buy’s appliance delivery service.
I purchased a refrigerator because I was assured it would be delivered and placed in my basement. However, when the delivery team arrived, they refused to complete the delivery and left the refrigerator in my garage, claiming the basement handrail was in the way. Removing the handrail would have taken only a few minutes, but they were unwilling to wait. We later measured the space ourselves and found there was enough clearance, especially if the packaging had been removed.
What disappointed me even more was the customer service. Instead of trying to resolve the issue or offering an earlier solution, they simply blamed us and made us wait nearly a week for another delivery.
Overall, Best Buy failed to deliver the service that was promised, and the poor communication and lack of customer support caused unnecessary inconvenience. I expected much better service and would think twice before purchasing another major appliance from Best Buy.